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MESSAGING AND APPLICATION SYSTEM INTEGRATION

  • US 20090074159A1
  • Filed: 09/12/2008
  • Published: 03/19/2009
  • Est. Priority Date: 09/14/2007
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving a voicemail data object at a business application system, the voicemail data object being associated with a voicemail originated from a caller, and including a caller identifier identifying the caller that originated the voicemail;

    automatically associating the voicemail data object with an entity data object of the business application system, the association being based on the caller identifier; and

    presenting a voicemail indicator to a user of the business application system based on the association, the presentation of the voicemail indicator being in conjunction with presenting caller identification information for the caller.

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