DEVICE INFORMATION MANAGEMENT APPARATUS, DEVICE INFORMATION MANAGEMENT METHOD, AND STORAGE MEDIUM

• US 20090077231A1
• Filed: 09/02/2008
• Published: 03/19/2009
• Est. Priority Date: 09/13/2007
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: SAKAI, MINORU, TANAKA, YASUHIRO
• Granted Patent: US 8,589,534 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0766 Error or fault reporting or storing
• CPC Class Codes: G06F 11/1402 Saving, restoring, recovering or retrying

Abstract

A device information management apparatus for processing a report from a device management client during a failure of a transaction system is disclosed. The device information management apparatus includes a reception unit configured to receive the report from the device management client; a determining unit configured to determine whether to process the report based on an importance level of the report and a load (workload) level of the device information management apparatus; a processing unit configured to process the report if the determining unit determines to process the report; and a discarding unit configured to discard the report if the determining unit determines not to process the report.

Claims

1. A device information management apparatus for processing a report from a device management client during a failure of a transaction system, comprising:

a reception unit configured to receive the report from the device management client;

a determining unit configured to determine whether to process the report based on an importance level of the report and a load level of the device information management apparatus;

a processing unit configured to process the report if the determining unit determines to process the report; and

a discarding unit configured to discard the report if the determining unit determines not to process the report.

2. The device information management apparatus as claimed in claim 1, wherein the determining unit is configured to determine to process the report if the sum of the importance level and the load level is equal to or greater than a predetermined threshold and to determine not to process the report if the sum of the importance level and the load level is less than the predetermined threshold.

3. The device information management apparatus as claimed in claim 1, wherein the processing unit is configured to store the report in a storage unit if the report is a regular report and to transfer the report to another apparatus if the report is an irregular report.

4. The device information management apparatus as claimed in claim 3, wherein the processing unit is configured to store the regular report in a text format in the storage unit.

5. The device information management apparatus as claimed in claim 4, further comprising:

a recovery processing unit configured to restore the regular report stored in the text format in the storage unit into the transaction system during a recovery process from the failure of the transaction system.

6. The device information management apparatus as claimed in claim 1, wherein the determining unit is configured to determine the importance level based on a list where service types of reports are associated with importance levels.

7. A method of processing a report from a device management client by a device information management apparatus during a failure of a transaction system, comprising the steps of:

receiving the report from the device management client during the failure of the transaction system;

determining whether to process the report based on an importance level of the report and a load level of the device information management apparatus;

processing the report if it is determined to process the report; and

discarding the report if it is determined not to process the report.

8. A storage medium having program code embodied therein for causing a computer to perform a method of processing a report from a device management client during a failure of a transaction system, the method comprising the steps of:

receiving the report from the device management client during the failure of the transaction system;

determining whether to process the report based on an importance level of the report and a load level of the computer;

processing the report if it is determined to process the report; and

discarding the report if it is determined not to process the report.