SYSTEM, METHOD AND APPARATUS FOR TRACKING AND RATING RENTERS

• US 20090083093A1
• Filed: 09/25/2007
• Published: 03/26/2009
• Est. Priority Date: 09/25/2007
• Status: Active Grant

• Current Assignee: Guest Stat, LLC
• Original Assignee: Guest Stat, LLC
• Inventors: Colletti, Lacey Michelle
• Granted Patent: US 8,145,613 B2
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0645 Rental transactions; Leasing transactions

Abstract

An application for a method of tracking and assessing rentals includes entering renter information regarding a renter and entering rental assessment data regarding at least one rental at a client computer and transferring the renter information and the rental assessment data from the client computer to a server computer system. In the server computer system, an overall assessment is created from the rental assessment data and the renter information, the rental assessment data and the overall assessment is stored in a database record associated with the renter.

Claims

1. A method of tracking and assessing rentals, the method comprising:

entering renter information regarding a renter and entering rental assessment data regarding at least one rental at a client computer;

transferring the renter information and the rental assessment data from the client computer to a server computer system;

creating an overall assessment from the rental assessment data in the server computer system;

storing the renter information, the rental assessment data and the overall assessment in a database record associated with the renter in the server computer system.

2. The method of tracking and assessing rentals of claim 1, wherein the step of entering renter information further comprises entering rental agent information and the step of storing the renter information, the rental assessment data and the overall assessment in a database record further comprises storing the rental agent information in the database record associated with the renter.

3. The method of tracking and assessing rentals of claim 1, wherein the renter information includes a renter name, a renter address and a renter phone number.

4. The method of tracking and assessing rentals of claim 2, wherein the rental agent information includes a rental agent name and a rental agent email address.

5. The method of tracking and assessing rentals of claim 1, wherein the rental assessment comprises a rental assessment for housekeeping, a rental assessment for conduct and a rental assessment for accounting/attendance.

6. The method of tracking and assessing rentals of claim 1, wherein the overall assessment is a percentage value based upon the rental assessment.

7. The method of tracking and assessing rentals of claim 1, further comprising the steps of:

retrieving a stored database record related to a potential renter; and

deciding whether to rent to the potential renter based on the rental assessment data from the stored database record.

8. A system for tracking and collecting rental assessment data, the system comprising:

a plurality of client computers for capturing rental assessment data and for displaying rental assessment reports;

a server computer in networked communication with the plurality of client computers, the client computers adapted to send the captured rental assessment data to the server computer;

a database interfaced with the server, the server adapted to store the rental assessment data in rental assessment data records within the database and the server adapted to retrieve and format one or more rental assessment data records into a rental assessment report, the server computer adapted to send the rental assessment report to one of the plurality of clients; and

the clients adapted to display the rental assessment report;

whereas the rental assessment data includes at least renter information and a rental assessment.

9. The system for tracking and collecting rental assessment data of claim 8, wherein the renter information comprises a renter'"'"'s name, a renter'"'"'s address and a renter'"'"'s phone number.

10. The system for tracking and collecting rental assessment data of claim 8, wherein the rental assessment comprises a rating for housekeeping, a rating for conduct and a rating for accounting/attendance.

11. The system for tracking and collecting rental assessment data of claim 10, wherein the rental assessment further comprises a rating indicating if a rental agent would rent to the renter in the future.

12. The system for tracking and collecting rental assessment data of claim 8, wherein the rental assessment further comprises at least one photographic record selected from the group consisting of a digital image and a digital video.

13. The system for tracking and collecting rental assessment data of claim 10, wherein the rental assessment further comprises an overall assessment, the overall assessment generated by the server computer based upon at least the rating for housekeeping, the rating for conduct and the rating for accounting/attendance.

14. The system for tracking and collecting rental assessment data of claim 8, wherein the client computers are adapted to request that the server access at least one of the rental assessment data records related to a potential renter, the server combining the rental assessment data records into the rental assessment report, the rental assessment report having a combined overall assessment for all of the at least one of the rental assessment data records related to the potential renter.

15. A signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data, wherein the at least one instruction comprises:

computer readable instructions for capturing renter information regarding a renter and computer readable instructions for capturing rental assessment data regarding at least one rental at a client computer;

computer readable instructions for transferring the renter information and computer readable instructions for transferring the rental assessment data from the client computer to a server computer system;

computer readable instructions for creating an overall assessment from the rental assessment data in the server computer system;

computer readable instructions for storing the renter information, the rental assessment data and the overall assessment in a database record associated with the renter in the server computer system.

16. The signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data of claim 15, wherein the computer readable instructions for capturing renter information further comprises computer readable instructions for capturing rental agent information and the computer readable instructions for storing the renter information, the rental assessment data and the overall assessment in a database record further includes computer readable instructions for storing the rental agent information in the database record associated with the renter.

17. The signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data of claim 15, wherein the renter information includes a renter name, a renter address and a renter phone number.

18. The signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data of claim 16, wherein the rental agent information includes a rental agent name and a rental agent email address.

19. The signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data of claim 15, wherein the rental assessment includes at least a rental assessment for housekeeping, a rental assessment for conduct and a rental assessment for accounting/attendance.

20. The signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data of claim 15, wherein the overall assessment is a percentage value based upon the rental assessment.

21. The signal tangibly embodied in a propagation medium comprising at least one instruction configured to implement a system for tracking and collecting rental assessment data of claim 15, further comprising:

computer readable instructions for retrieving at least one stored database record related to a potential renter; and

computer readable instructions for combining the stored database records into a report, the report comprising data from each stored database record and an overall assessment of the potential renter; and

computer readable instructions for sending the report from the server to the client computer.

22. A computer-based system for tracking and collecting rental assessment data, the computer-based system comprising:

a plurality of client computers;

software modules running on the client computers for capturing a plurality rental assessment data;

a server computer in networked communication with the plurality of client computers;

software modules running on the client computers for sending the captured rental assessment data to the server computer;

a database interfaced with the server computer;

software modules running on the server computer for receiving the captured rental assessment data;

software modules running on the server computer for storing the captured rental assessment data in the database;

software modules running on the server computer for extracting the captured rental assessment data from the database and creating a report;

software modules running on the server computer for sending the report to one of the client computers; and

software modules running on the client computers for receiving and displaying the report;

whereas the captured rental assessment data includes at least renter information and a rental assessment.

23. The computer-based system for tracking and collecting rental assessment data of claim 22, wherein the renter information comprises a renter'"'"'s name, a renter'"'"'s address and a renter'"'"'s phone number and the rental assessment comprises a rental assessment for housekeeping, a rental assessment for conduct and a rental assessment for accounting/attendance.

24. The computer-based system for tracking and collecting rental assessment data of claim 23, wherein the rental assessment further comprises at least one photographic record selected from the group consisting of a digital image and a digital video.