Outgoing Call Handling System and Method

• US 20090088214A9
• Filed: 10/09/2007
• Published: 04/02/2009
• Est. Priority Date: 11/04/1997
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T BLS Intelectual Property Inc (AT&T, Inc.)
• Inventors: Laster, M., Holt, Scott
• Granted Patent: US 7,561,870 B2
• Time in Patent Office: Days
• US Class Current: 455/563
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/42204 Arrangements at the exchange for service or number selection by voice at the terminal H04M1/27
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A cellular system for handling outgoing calls from a mobile station (1) including a network element (8) being capable of recognizing voiced commands and names, and has in memory a database of telephone numbers corresponding to an array of names; The mobile station (1) connects to the network element (8) and the mobile station user communicates the desired outgoing call function to the network element (8) by voice. This desired outgoing call function may be communicated while the mobile station (1) is engaged in using supplementary services provided by the network element (8), at any operation point in those services. The network element (8) evaluate the voice communication, retrieves any corresponding information, including telephone numbers, and communicates the necessary information need by the mobile station (1) to carry out the desired function to the mobile station (1).

Claims

1. A mobile station apparatus comprising:

mobile station equipment configured to;

detect an attention signal from a user and in response to detection of the attention signal;

call a network platform at a callback number that is stored by the mobile station apparatus;

receive a user command from the user and communicate the user command to the network platform;

receive a command signal from the network platform that corresponds to the user command; and

perform an outgoing call function corresponding to the command signal.

2. The mobile station apparatus of claim 1 further comprising:

a subscriber identity module that stores a default telephone number for the network platform.

3. The mobile station apparatus of claim 2 further comprising:

a storage unit for storing a telephone number of the network platform to be used in a next callback to the network platform.

4. The mobile station apparatus of claim 1, the mobile station equipment further configured to:

disconnect from the network platform after receiving the command signal.

5. The mobile station apparatus of claim 1, the mobile station equipment further configured to:

call the network platform back to resume communication with the network platform at an operation point at which the command signal was given by the network platform.

6. The mobile station apparatus of claim 1, wherein the command signal comprises a first telephone number, a second telephone number, and a control signal directing an action the mobile station apparatus is to take in response to the user command.

7. The mobile station apparatus of claim 6, wherein the control signal directs the mobile station apparatus to place an outgoing call to the first telephone number and to incorporate the connection with the first telephone number into a multi-party call.

8. The mobile station apparatus of claim 6, wherein the control signal directs the mobile station apparatus to place an outgoing call to the first telephone number and set the network platform callback number to the second telephone number.

9. The mobile station apparatus of claim 1, wherein the attention signal comprises a voice command.

10. The mobile station apparatus of claim 1, wherein the attention signal is generated in response to pressing a designated button on the mobile station apparatus.

11. An intelligent network platform comprising:

recognition hardware configured to recognize a user command from a caller;

platform hardware configured to provide a command signal to the user that corresponds to the user command;

sense a current status of a call to the intelligent network platform; and

assign a platform callback number that will return the caller to that status when the intelligent network platform is called back by the caller.

12. The intelligent network platform of claim 11 further comprising:

a storage unit storing a first preselected set of telephone numbers for the intelligent network platform, which when called cause the caller to be presented with a selection of command options from the intelligent network platform.

13. The intelligent network platform of claim 12, wherein the storage unit further stores a second preselected set of telephone numbers for the intelligent network platform which when called cause the caller to be placed in a particular or preselected operation state within the intelligent network platform operation structure.

14. The intelligent network platform of claim 11, wherein the command signal is signaled using GSM Unstructured Supplementary Service Data.

15. The intelligent network platform of claim 11, wherein the command signal comprises a first telephone number, a second telephone number, and a control signal directing an action a mobile station of the caller is to take in response to the user command.

16. The intelligent network platform of claim 11, wherein the control signal directs a mobile station of the caller to place an outgoing call to the first telephone number and set the platform callback number to the second telephone number.

17. The intelligent network platform of claim 11, the platform hardware further configured to:

resume communication with a mobile station of the caller at an operation point at which the command signal was given by the intelligent network platform.

18. The intelligent network platform of claim 11, wherein the intelligent network platform comprises a service control point.

19. The intelligent network platform of claim 11, wherein the intelligent network platform comprises an advanced intelligent network element.

20. The intelligent network platform of claim 11, wherein the user command comprises a voice command.