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System and method for interpreter selection and connection to communication devices

  • US 20090089042A1
  • Filed: 01/03/2008
  • Published: 04/02/2009
  • Est. Priority Date: 01/03/2007
  • Status: Abandoned Application
First Claim
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1. A system for automatic selection of an interpreter comprising:

  • a computer system having memory and one or more interfaces enabling communication with one or more communication devices, in which said computer system is capable of determining geographic region associated with the location of said one or more communication devices;

    a first database stored in said memory having identifying information to identify the communication device of each of a plurality of users, and associating a plurality of said users with one or more languages of the users;

    a second database stored in said memory associating geographic regions with different languages;

    a third database stored in said memory associating interpreters with pairs of different languages each of said interpreters are capable of interpreting between;

    ; and

    said computer system in response to a requesting communication device, identifies the requesting communication device with one of said plurality of users in accordance said identifying information of said first database, determines a geographic region associated with the requesting communication device, selects one of said languages associated with the geographic region associated with the requesting communication device in accordance with said second database, and selects an interpreter associated with one of said pairs of said selected language and one of the one or more languages of the identified one or said plurality of user for connection with the requesting communication device in accordance with said third database.

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