Managing Utilization
First Claim
Patent Images
1. 1. A computer-implemented method, comprising:
- receiving a request from a consumer of medical services to engage with a provider of medical services in real time over the Internet using a computer-based brokerage system;
accessing stored information related to past engagements of the consumer using the computer-based brokerage system; and
determining allocation of a fee between the consumer and a third party for an engagement between the consumer and the provider based at least in part on the information related to the past engagements of the consumer.
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Abstract
A computer-implemented method includes receiving a request from a consumer of medical services to engage with a provider of medical services in real time over the Internet using a computer-based brokerage system, accessing stored information related to past engagements of the consumer using the computer-based brokerage system, and determining allocation of a fee between the consumer and a third party for an engagement between the consumer and the provider based at least in part on the information related to the past engagements of the consumer.
145 Citations
20 Claims
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1. 1. A computer-implemented method, comprising:
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receiving a request from a consumer of medical services to engage with a provider of medical services in real time over the Internet using a computer-based brokerage system; accessing stored information related to past engagements of the consumer using the computer-based brokerage system; and determining allocation of a fee between the consumer and a third party for an engagement between the consumer and the provider based at least in part on the information related to the past engagements of the consumer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 16, 17, 18)
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9. A computer implemented method for use in a brokerage system that connects consumers of medical services with providers of medical services over the Internet, comprising:
managing utilization of the system by determining a distribution of cost between a consumer of medical services and an insurance carrier such that the cost to the consumer increases with increased usage of the brokerage system by the consumer.
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10. A computer-implemented method, comprising:
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in a computer-based system for connecting consumers of medical services with providers of medical services in real time over the internet, receiving a request from a consumer to consult with a service provider; determining a distribution of cost between the consumer and an insurance company, the distribution of cost being based at least in part on a type of service requested by the consumer and information about past interactions of the consumer with medical service providers using the computer-based system. - View Dependent Claims (11, 12, 13, 14, 15)
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19. A computer program product residing on a computer readable medium for providing broker services to consumers and service providers, the computer program product comprising instructions for causing a computer to:
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receive a request from a consumer of medical services to engage with a provider of medical services in real time over the Internet using a computer-based brokerage system; access stored information related to past engagements of the consumer using the computer-based brokerage system; and determine an allocation of a fee between the consumer and a third party for an engagement between the consumer and the provider based at least in part on the information related to the past engagements of the consumer.
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20. An apparatus comprising:
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a processor; and a computer program product residing on a computer readable medium for providing broker services to consumers and service providers, the computer program product comprising instructions for causing the processor to; access stored information related to past engagements of the consumer using the computer-based brokerage system; and determine an allocation of a fee between the consumer and a third party for an engagement between the consumer and the provider based at least in part on the information related to the past engagements of the consumer.
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Specification