METHOD AND SYSTEM FOR INTELLIGENT REQUEST REFUSAL IN RESPONSE TO A NETWORK DEFICIENCY DETECTION

• US 20090089419A1
• Filed: 10/01/2007
• Published: 04/02/2009
• Est. Priority Date: 10/01/2007
• Status: Active Grant

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: eBay Inc.
• Inventors: Kimmet, Tim, Saha, Debashis, Lee, Sangjin, Bigian, Armond, El-Charif, Rami
• Granted Patent: US 8,566,439 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/0681 Configuration of triggering conditions
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 43/16 Threshold monitoring

Abstract

A system for intelligent request refusal in response to a network deficiency detection, in one example embodiment, comprises an aggregator to aggregate revenue generated by a requesting entity with a revenue generated by requesting entities homogenous to the requesting entity, and a filtering module to filter a response to a service request when an aggregated revenue-to-network-resource-utilization ratio is below a second threshold unless utilization of a plurality of network resources drops below a first threshold.

Claims

1. A method comprising:

monitoring utilization metrics of a plurality of network resources;

determining whether the utilization metrics of the plurality of the network resources is above a first threshold;

receiving a service request for a network resource from a requesting entity, wherein the network resource is one of the plurality of the network resources;

determining a revenue generated by the requesting entity;

determining a network resource utilization for the service request;

determining a revenue-to-network-resource-utilization ratio based on the revenue generated by the requesting entity and the network resource utilization; and

filtering a response to the service request when the revenue-to-network-resource-utilization ratio is below a second threshold unless utilization of the plurality of the network resources drops below the first threshold.

2. The method of claim 1, further comprising aggregating the revenue generated by the requesting entity with a revenue generated by the requesting entities homogenous to the requesting entity, and filtering the response to the service request when an aggregated revenue-to-network-resource utilization-ratio is below the second threshold unless the utilization of the plurality of the network resources drops below the first threshold.

3. The method of claim 1, further comprising determining whether the utilization metrics of the plurality of the network resources above the first threshold is in response to a planned resource-intensive event.

4. The method of claim 1, wherein the filtering of the response to the service request is based on factors comprising frequency of use, transaction volume, and a transaction role of the requesting entity.

5. The method of claim 1, wherein the filtering of the responses to the service request is performed across multiple tiers including load balancers, data centers, gateways, and active connection pools.

6. The method of claim 1, further comprising displaying a user interface to support an enablement and a disablement of the filtering of the response to the service request through a localized customizable configuration by registering features to be allowed or disallowed when the filtering is enforced.

7. The method of claim 1, further comprising displaying a user interface to support an enablement and a disablement of the filtering of the response to the service request through a centralized customizable configuration by registering features to be allowed or disallowed when the filtering is enforced.

8. The method of claim 1, further comprising automating the filtering of the response to the service request when the revenue-to-network resource-utilization ratio is below the second threshold unless the utilization of the plurality of the network resources drops below the first threshold.

9. The method of claim 1, further comprising reporting a workflow state of the filtering of the response to the service request for pools of active connections, wherein the pools of active connections are flagged as no more alarming.

10. The method of claim 1, wherein the filtering of the response to the service request is performed on a plurality of tiers.

11. The method of claim 1, wherein the filtering of the response to the service request is performed on a predetermined percentage of the network resources.

12. A system comprising:

a monitoring module to monitor utilization metrics of a plurality of network resources;

a receiving module to receive a service request for a network resource from a requesting entity, wherein the network resource is one of the plurality of the network resources;

a processing module to determine whether utilization of the plurality of the network resources is above a first threshold, to determine a revenue generated by the requesting entity;

to determine a network resource utilization for the service request; and

to determine a revenue-to-network-resource-utilization ratio based on the revenue generated by the requesting entity and the network resource utilization; and

a filtering module to filter a response to the service request when the revenue-to-network-resource-utilization ratio is below a second threshold unless the utilization of the plurality of the network resources drops below the first threshold.

13. The system of claim 12, further comprising an aggregator to aggregate the revenue generated by the requesting entity with a revenue generated by requesting entities homogenous to the requesting entity and a filtering module to filter the response to the service request when an aggregated revenue-to-network-resource-utilization ratio is below the second threshold unless the utilization of the plurality of the network resources drops below the first threshold.

14. The system of claim 12, wherein the processing module is to determine whether the utilization of the plurality of the network resources above the first threshold is in response to a planned resource-intensive event.

15. The system of claim 12, wherein the filtering module is to filter the response to the service request based on factors comprising a frequency of use, a transaction volume, and a transaction role of the requesting entity.

16. The system of claim 12, wherein the filtering module is to filter the response to the service request across multiple tiers including load balancers, data centers, gateways, and active connection pools.

17. The system of claim 12, further comprising a display to display a user interface to support an enablement and a disablement of the filtering of the response to the service request through a localized customizable configuration by registering features to be allowed or disallowed when the filtering is enforced.

18. The system of claim 12, further comprising a display to display a user interface to support an enablement and a disablement of the filtering of the response to the service request through a centralized customizable configuration by registering features to be allowed or disallowed when the filtering is enforced.

19. The system of claim 12, further comprising an automating module to automate the filtering of the response to the service request when the revenue-to-network-resource-utilization ratio is below the second threshold unless the utilization of the plurality of the network resources drops below the first threshold.

20. The system of claim 12, further comprising a reporting module to report a workflow state of the filtering of the response to the service request for pools of active connections, wherein the pools of active connections are flagged as no more alarming.

21. The system of claim 12, wherein the filtering module is to filter the response to the service request on a plurality of tiers.

22. The system of claim 12, wherein the filtering module is to filter the response to the service request on a predetermined percentage of the network resources.

23. A machine-readable medium comprising instructions, which when implemented by one or more processors, perform the following operations:

monitor utilization metrics of a plurality of network resources;

determine whether the utilization of the plurality of the network resources is above a first threshold;

receive a service request for a network resource from a requesting entity, wherein the network resource is one of the plurality of the network resources;

determine a revenue generated by the requesting entity;

determine a network resource utilization for the service request;

determine a revenue-to-network-resource-utilization ratio based on the revenue generated by the requesting entity and the network resource utilization; and

filter a response to the service request when the revenue-to-network-resource-utilization ratio is below a second threshold unless the utilization of the plurality of the network resources drops below the first threshold.

24. A method comprising:

means for monitoring utilization metrics of a plurality of network resources;

means for determining whether the utilization of the plurality of the network resources is above a first threshold;

means for receiving a service request for a network resource from a requesting entity, wherein the network resource is one of the plurality of the network resources;

means for determining a revenue generated by the requesting entity;

means for determining a network resource utilization for the service request;

means for determining a revenue-to-network-resource-utilization ratio based on the revenue generated by the requesting entity and the network resource utilization; and

means for filtering a response to the service request when the revenue-to-network-resource-utilization ratio is below a second threshold unless the utilization of the plurality of the network resources drops below the first threshold.