Method, Emergency System and Emergency Call Center for Handling Emergency Calls From a Communication Terminal
8 Assignments
0 Petitions
Accused Products
Abstract
After an emergency call from a communication terminal has been received by an emergency call center, the position of the communication terminal is determined by querying a database. An area around the position of the communication terminal is defined as danger area and other communication terminals located in the danger area are identified. Communication terminals of rescue workers in the danger area who are to be informed are then selected. Finally, emergency information is generated, which can, for example, contain information about escape routes for potentially imperiled persons or access route information for rescue workers. This emergency information is then communicated to each of the selected communication terminals of potentially imperiled persons and/or rescue workers.
-
Citations
35 Claims
-
1-16. -16. (canceled)
-
17. A method for handling emergency calls from a communication terminal, comprising:
-
determining the position of the communication terminal (KE) making the emergency call after an emergency call has been recorded; defining a spatial area as the danger area around the position of the communication terminal; identifying terminals located in the danger area with the aid of communication networks or localization devices; generating emergency information; and transmitting the generated emergency information to the communication terminal making the emergency call, and/or at least one of the identified communication terminals, and/or output devices arranged in the danger area. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
-
-
28. An emergency system for handling emergency calls from a communication terminal, comprising:
-
an emergency call center and a database for determining the position of the communication terminal making the emergency call; a determination module for defining a spatial area as the danger area around a position of the communication terminal; a communication network or a localization device that identifies communication terminals located in the danger area; and a determination module that generates and transmits emergency information to communication terminals of the identified persons and/or output devices arranged in the danger area. - View Dependent Claims (29, 30, 31)
-
-
32. An emergency call center for handling emergency calls from a communication terminal, comprising:
-
a database that records position information of the communication terminal making the emergency call; and a determination module that defines the danger area, identifies the communication terminals of persons located in the defined danger area with the aid of communication networks or localization devices, and generates and transmits emergency information to communication terminals of the identified persons and/or output devices arranged in the danger area. - View Dependent Claims (33, 34, 35)
-
Specification