DELIVERY OF A SERVICE
First Claim
1. A method for enrolling with a service, the method comprising:
- receiving a selection of a service from a mobile phone device;
authenticating a user of the mobile phone device with a carrier associated with the mobile phone device;
determining GPS functionality of the mobile phone device;
enrolling the user of the mobile communication device with the service based on the authentication and the determined GPS functionality of the mobile phone device; and
transmitting an application associated with the service to the mobile phone device of the enrolled user based on the GPS functionality of the mobile phone device.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system for enrollment and delivery of a service, the method for enrolling including receiving a request for enrollment with a service from a user, the request for service being initiated by the user; authenticating the user associated with the mobile phone by verifying a mobile identification number (MIN) associated with the mobile phone device; determining a global positioning system (GPS) functionality of the mobile phone device; enrolling the user with the service based on the authenticating and the determined GPS functionality of the mobile phone device; and delivering an application associated with the service to the mobile phone device of the enrolled user, the delivered application including functionality based on the determined GPS functionality of the mobile phone device.
-
Citations
20 Claims
-
1. A method for enrolling with a service, the method comprising:
-
receiving a selection of a service from a mobile phone device; authenticating a user of the mobile phone device with a carrier associated with the mobile phone device; determining GPS functionality of the mobile phone device; enrolling the user of the mobile communication device with the service based on the authentication and the determined GPS functionality of the mobile phone device; and transmitting an application associated with the service to the mobile phone device of the enrolled user based on the GPS functionality of the mobile phone device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 13)
-
-
8. A method of providing a service to a customer, the method comprising:
-
receiving a request for service via a mobile phone device; gathering GPS data associated with the mobile phone device; sending the GPS data to a service provider; placing a voice call to the service provider; associating the sent GPS data with the placed voice call; determining a level of service to provide to the customer; and dispatching a responder based on the determined level of service to a location associated with the GPS data. - View Dependent Claims (9, 10, 11, 12, 14)
-
-
15. A computer-readable medium containing computer-executable instructions for causing a computer device to perform the steps comprising:
-
receiving a selection of a service from a mobile phone device; authenticating a user of the mobile phone device with a carrier associated with the mobile phone device; determining GPS functionality of the mobile phone device; enrolling the user of the mobile communication device with the service based on the authentication and the determined GPS functionality of the mobile phone device; and transmitting an application associated with the service to the mobile phone device of the enrolled user based on the GPS functionality of the mobile phone device. - View Dependent Claims (16, 17, 18, 19, 20)
-
Specification