SYSTEM AND METHOD FOR WORKFLOW DELINQUENCY REMEDIATION

• US 20090099896A1
• Filed: 10/15/2007
• Published: 04/16/2009
• Est. Priority Date: 10/15/2007
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Stern, Edith Helen, Willner, Barry E., O'Sullivan, Patrick Joseph, Weir, Robert Cameron
• Application Number:
  US11/872,155
• Publication Number:
  US 20090099896A1
• Time in Patent Office: Days
• US Class Current: 705/7.18
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups

Abstract

A system and method for workflow delinquency remediation including defining an activity, and defining a time for the activity. The defined activity and time for the activity may be associated with an email. The activity is scheduled in a first calendar associated with at least one email recipient based upon, at least in part, the defined time for the activity.

Claims

1. A method comprising:

defining an activity;

defining a time for the activity;

associating the activity and the time for the activity with an email;

scheduling the activity in a first calendar associated with at least one email recipient based upon, at least in part, the defined time for the activity.

2. The method of claim 1, wherein the activity has an associated task to be performed by, at least in part, the at least one email recipient.

3. The method of claim 1, wherein the defined time for the activity is a time duration.

4. The method of claim 3, wherein scheduling the activity in the first calendar includes scheduling one or more time periods in the first calendar, the one ore more time periods having an aggregate duration equal to at least the time duration.

5. The method of claim 1, wherein the defined time for the activity is a specified time.

6. The method of claim 1, wherein scheduling the activity in the first calendar includes waiting a predetermined period of time before scheduling the activity in the first calendar.

7. The method of claim 1, further including scheduling the activity in a second calendar based upon, at least in part, the defined time for the activity.

8. The method of claim 7, wherein the second calendar is associated with one or more of an email sender, at least a second email recipient, or a third party.

9. The method of claim 7, wherein scheduling the activity in the second calendar includes scheduling a common time for the activity in the first calendar and the second calendar.

10. The method of claim 1, further including notifying the email recipient of the scheduled activity.

11. A computer program product residing on a computer readable medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising:

defining an activity;

defining a time for the activity;

associating the activity and the time for the activity with an email;

scheduling the activity in a first calendar associated with at least one email recipient based upon, at least in part, the defined time for the activity.

12. The computer program product of claim 11, wherein the activity has an associated task to be performed by, at least in part, the at least one email recipient.

13. The computer program product of claim 11, wherein the defined time for the activity is a time duration.

14. The computer program product of claim 13, wherein the instructions for scheduling the activity in the first calendar include instructions for scheduling one or more time periods in the first calendar, the one or more time periods having an aggregate duration equal to at least the time duration.

15. The computer program product of claim 11, wherein the defined time for the activity is a specified time.

16. The computer program product of claim 11, wherein the instructions for scheduling the activity in the first calendar include instructions for waiting a predetermined period of time before scheduling the activity in the first.

17. The computer program product of claim 11, further including instructions for scheduling the activity in a second calendar.

18. The computer program product of claim 17, wherein the second calendar is associated with one or more of an email sender, at least a second email recipient, or a third party.

19. The computer program product of claim 17, wherein the instructions for scheduling the activity in the second calendar include instructions for scheduling a common time for the activity in the first calendar and the second calendar.

20. The computer program product of claim 11, further including instructions for notifying the email recipient of the scheduled activity.