ENABLING COLLABORATIVE NETWORKS

• US 20090100052A1
• Filed: 10/16/2007
• Published: 04/16/2009
• Est. Priority Date: 10/16/2007
• Status: Active Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Stern, Edith H., Willner, Barry E., O'Sullivan, Patrick J., Weir, Robert C.
• Application Number:
  US11/873,114
• Publication Number:
  US 20090100052A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/335 Filtering based on additional data, e.g. user or group profiles filtering in web context G06F16/9535, G06F16/9536
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services

Abstract

A system and method for providing collaborative resources to a user. A search expression is received from a user. One more keywords are determined from the search expression. One or more resources are determined responsive to the keywords and based on information related to the user, and the at least one resource is provided to the user. The one or more resources may be determined responsive to and prioritized to at least one of, for example, information in email of the user, an organization of the user, a search history of the user, an organizational position of the user, a level of experience of the user, a geographical location of the user, a geographical location of the resource, a language preference of the user, or a keyword match confidence. The resource may include at least one person and presence information associated with the at least one person.

Claims

1. A method for providing collaborative resources comprising:

receiving a search expression from a user;

determining at least one keyword from the search expression;

determining at least one resource responsive to the at least one keyword and responsive to information related to the user; and

providing an indication of the at least one resource to the user.

2. The method according to claim 1, further comprising the indication of at least one resource comprising contact information for at least one person and providing presence information associated with the at least one person to the user.

3. The method according to claim 2, further comprising providing an indication of resources to the user comprising only the at least one person having active presence information.

4. The method according to claim 1, further comprising determining the at least one resource responsive to at least one of information in email of the user, an organization of the user, a search history of the user, an organizational position of the user, a level of experience of the user, a geographical location of the user, a geographical location of the at least one resource, a language preference of the user, or a keyword match confidence.

5. The method according to claim 1, further comprising determining the at least one resource responsive to at least one second keyword in information in email of the user.

6. The method according to claim 1, further comprising providing to the user the at least one resource responsive to at least one of information in email of the user, the organization of the user, the search history of the user, the organizational position of the user, the level of experience of the user, the geographical location of the user, the geographical location of the at least one resource, the language preference of the user.

7. The method according to claim 1, further comprising determining at least one resource comprising contact information and presence information for at least one person, the presence information comprising whether the at least one person is receptive to ad hoc requests.

8. The method according to claim 1, further comprising determining at least one resource comprising presence information for at least one person, the presence information comprising subjects the at least one person is receptive to receiving ad hoc requests for.

9. The method according to claim 1, further comprising determining at least one resource comprising contact information and presence information for at least one person.

10. The method according to claim 9, further comprising receiving an instant message from the user directed to the at least one resource.

11. The method according to claim 9, further comprising indicating whether a previous exchange during an instant message with the at least one person was satisfactory.

12. The method according to claim 11, further comprising sending instant messages by the user only to at least one persons having a record of satisfactory exchanges.

13. The method according to claim 1, further comprising extracting the at least one keyword from the search expression in a first subsystem, and determining the at least one resource from at least one of a network, the first subsystem or at least one second subsystem, the first subsystem and the at least one second subsystem being operatively connected to the network.

14. The method according to claim 1, further comprising receiving the search expression from the user at a network device, the network device determining the at least one keyword from the search expression, determining the at least one resource responsive to the at least one keyword and responsive to information related to the user, and providing the indication of the at least one resource to the user.

15. A method for providing collaborative resources comprising:

receiving a keyword and information related to a user;

determining at least one resource responsive to the at least one keyword and responsive to the information related to the user; and

providing contact information for at least one person and providing presence information associated with the at least one person to the user.

16. The method according to claim 15, further comprising determining the at least one resource responsive to at least one of information in email of the user, an organization of the user, a search history of the user, an organizational position of the user, a level of experience of the user, a geographical location of the user, a geographical location of the at least one resource, a language preference of the user, or a keyword match confidence.

17. The method according to claim 15, further comprising determining the at least one resource responsive to at least one second keyword in information in email of the user.

18. The method according to claim 15, further comprising the presence information comprising whether the at least one person is receptive to ad hoc requests.

19. The method according to claim 15, further comprising the presence information comprising subjects the at least one person is receptive to receiving ad hoc requests for.