METHOD AND SYSTEM FOR CONTEXTUAL MESSAGING AS UTILIZED FOR DECISION SUPPORT

• US 20090100140A1
• Filed: 10/13/2008
• Published: 04/16/2009
• Est. Priority Date: 10/12/2007
• Status: Active Grant

• Current Assignee: Attainia, Inc.
• Original Assignee: Attainia, Inc.
• Inventors: McVicker, Wayne
• Granted Patent: US 8,438,230 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A method and system for contextual messaging as utilized for decision support is disclosed. According to one embodiment, a computer-implemented method, comprises receiving and storing information from an administrative client that establishes memberships of a plurality of clients to a common contextual messaging system. Nomenclature information is received from the administrative client that establishes a nomenclature for the common contextual messaging system. A first client of the plurality of clients is permitted to accessing a contextual messaging host server via a web browser associated with the first client. A message is received from the first client. A message context is determined for the message using the nomenclature information. Messages are clustered based on the message context in a message database.

Claims

3-1. The computer-implemented method of claim 1, wherein messages are categorized by an authorized message creator.

9. A computer-readable medium having stored thereon a plurality of instructions, said plurality of instructions when executed by a computer, cause said computer to perform:

receiving and storing information from an administrative client that establishes memberships of a plurality of clients to a common contextual messaging system;

receiving and storing nomenclature information from the administrative client that establishes a nomenclature for the common contextual messaging system;

permitting a first client of the plurality of clients to accessing a contextual messaging host server via a web browser associated with the first client;

receiving a message from the first client;

determining a message context for the message using the nomenclature information; and

clustering messages based on the message context in a message database.

10. The computer-readable medium of claim 9, wherein message context comprises category, supplier, and product.

11. The computer-readable medium of claim 9, wherein authorization to create messages is determined by administratively controlled user permissions;

and wherein the plurality of instructions cause the computer to perform determining if the first client has adequate permission to create a message.

12. A system, comprising:

a contextual messaging host server;

a database that stores nomenclature, product and messaging information in communication with the contextual messaging host server, and

an administrative client in communication with the contextual messaging host server that establishes memberships of a plurality of clients to the common contextual messaging host server;

wherein the administrative client establishes a nomenclature for the common contextual messaging system and permits a first client of the plurality of clients to access the contextual messaging host server via a web browser associated with the first client, and

wherein the contextual messaging host server receives a message from the first client, determines a message context for the message using the nomenclature information, and

clusters messages based on the message context in a message database.

13. The system of claim 12, wherein message contexts include category, supplier, and product.

14. The system of claim 12, wherein authorization to create messages is determined by administratively controlled user permissions.

15. The system of claim 12, wherein messages are categorized by an authorized message creator.

16. The system of claim 12, wherein messages are delivered based on a set of message delivery rules.

17. The system of claim 12, wherein messages are read-only or read-write.

18. The system of claim 12, wherein messages may be edited or deleted by a message author.

19. The system of claim 12, wherein messages may be deleted by a user other than a message author.

20. The system of claim 12, wherein message views contain programmatic actions.