UNIVERSAL BUSINESS TO MEDIA RESERVATION SYSTEM
First Claim
1. An architecture of a computer network based universal reservation system enabling reservations between one or more service providers and one or more customers, wherein the reservations relate to offers of services by the service providers, said system comprising:
- a scheduling agent system, said scheduling agent system being enabled to receive one or more offers of services available for reservation, wherein the offers of services are defined by the service providers;
one or more service offering systems, each said service offering system enabling service providers to define one or more offers of services available for reservation with customers, wherein an offer of services includes information indicating whether said scheduling agent system is delegated authority to complete reservations with customers relating to the offer of services; and
one or more marketplace systems, each said marketplace system being enabled to receive the one or more offers of services from said scheduling agent system, present the customers the one or more offers of services, receive reservation requests from the customers relating to the one or more offers of services, and communicate received reservation requests to said scheduling agent system;
wherein said scheduling agent system communicates the one or more offers of services from said one or more service offering systems to said one or more marketplace systems; and
wherein said scheduling agent system processes reservation requests received from said one or more marketplace systems.
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Accused Products
Abstract
A computer network based universal reservation system (CNBURS) architecture that enables reservations between one or more service providers and one or more customers relating to offers of services by the service providers. In one embodiment, the architecture of the CNBURS includes a scheduling agent system, one or more service offering systems and one or more marketplace systems. The scheduling agent system receives one or more offers of services available for reservation. Each service offering system enables service providers to define the offer(s) of services available for reservation. Each marketplace system receives the offer(s) of services from the scheduling agent system, presents the customers the offer(s) of services, receives reservation requests from the customers, and communicates received reservation requests to the scheduling agent system. The scheduling agent system communicates the offer(s) of services from the service offering system(s) to the marketplace system(s) and processes reservation requests received from the marketplace system(s).
63 Citations
31 Claims
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1. An architecture of a computer network based universal reservation system enabling reservations between one or more service providers and one or more customers, wherein the reservations relate to offers of services by the service providers, said system comprising:
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a scheduling agent system, said scheduling agent system being enabled to receive one or more offers of services available for reservation, wherein the offers of services are defined by the service providers; one or more service offering systems, each said service offering system enabling service providers to define one or more offers of services available for reservation with customers, wherein an offer of services includes information indicating whether said scheduling agent system is delegated authority to complete reservations with customers relating to the offer of services; and one or more marketplace systems, each said marketplace system being enabled to receive the one or more offers of services from said scheduling agent system, present the customers the one or more offers of services, receive reservation requests from the customers relating to the one or more offers of services, and communicate received reservation requests to said scheduling agent system; wherein said scheduling agent system communicates the one or more offers of services from said one or more service offering systems to said one or more marketplace systems; and wherein said scheduling agent system processes reservation requests received from said one or more marketplace systems. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. An architecture of a computer network based universal reservation system enabling reservations between one or more service providers and one or more customers, wherein the reservations relate to offers of services by the service providers, said system comprising:
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a scheduling agent system implemented in the form of computer readable program code executable by a computer processor, said scheduling agent system being enabled to receive one or more offers of services available for reservation, wherein the offers of services are defined by the service providers; a plurality of service offering systems implemented in the form of computer readable program code executable by separate computer processors, each said service offering system enabling service providers to define one or more offers of services available for reservation with customers, wherein an offer of services includes information indicating whether said scheduling agent system is delegated authority to complete reservations with customers relating to the offer of services; a plurality of service interface brokers, each said service interface broker corresponding with one of said service offering systems and providing an interface between said corresponding service offering system and said scheduling agent system for communication via a computer network between the computer processor executing scheduling agent system program code and the computer processor executing service offering system program code; a plurality of marketplace systems implemented in the form of computer readable program code executable by separate computer processors, each said marketplace system being enabled to receive the one or more offers of services from said scheduling agent system, present the customers the one or more offers of services, receive reservation requests from the customers relating to the one or more offers of services, and communicate received reservation requests to said scheduling agent system; a plurality of marketplace interface brokers, each said marketplace interface broker corresponding with one of said one or more marketplace systems and providing an interface between said corresponding marketplace system and said scheduling agent system for communication via a computer network between the computer processor executing scheduling agent system program code and the computer processor executing marketplace system program code; wherein said scheduling agent system communicates the one or more offers of services from said plurality of service offering systems to said plurality of marketplace systems using the service and marketplace interface brokers; and wherein said scheduling agent system processes reservation requests received from said plurality of marketplace systems. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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Specification