SCRUBBING AND EDITING OF DIAGNOSTIC DATA
First Claim
1. A method of preparing diagnostic data for communication from a first site to a second site, the method comprising:
- determining, at the first site, diagnostic data to be communicated from the first site to the second site, the diagnostic data related to a system at the first site;
enabling review of the diagnostic data by a user at the first site prior to communication of the diagnostic data from the first site to the second site; and
enabling the user to change the diagnostic data prior to communication of the diagnostic data from the first site to the second site.
1 Assignment
0 Petitions
Accused Products
Abstract
Techniques that enable a user or customer at a system site to review and, if desired, modify data identified at the system site for transmission to a diagnosis site prior to the transmission. The identified diagnostic data may be modified such that data that the user does not want to be sent to the diagnosis site (e.g., sensitive data) is excluded from the data communicated to the diagnosis site. The data may be modified by removing or excluding the sensitive data from the data that is communicated to the diagnosis site or replacing the sensitive data with non-sensitive data. The modified data may then be communicated from the system site to the diagnosis site in the form of a package.
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Citations
20 Claims
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1. A method of preparing diagnostic data for communication from a first site to a second site, the method comprising:
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determining, at the first site, diagnostic data to be communicated from the first site to the second site, the diagnostic data related to a system at the first site; enabling review of the diagnostic data by a user at the first site prior to communication of the diagnostic data from the first site to the second site; and enabling the user to change the diagnostic data prior to communication of the diagnostic data from the first site to the second site. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer readable storage medium storing a plurality of instructions for controlling a processor to prepare diagnostic data for communication from a first site to a second site, the plurality of instructions comprising:
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instructions that cause the processor to determine, at the first site, diagnostic data to be communicated from the first site to the second site, the diagnostic data related to a system at the first site; instructions that cause the processor to enable review of the diagnostic data by a user at the first site prior to communication of the diagnostic data from the first site to the second site; and instructions that cause the processor to enable the user to change the diagnostic data prior to communication of the diagnostic data from the first site to the second site. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A system located at a first site for preparing diagnostic data for communication from the first site to a second site, the system comprising:
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a memory; and a processor coupled to the memory; wherein the processor is configured to; determine diagnostic data to be communicated from the first site to the second site, the diagnostic data related to a system at the first site; enable review of the diagnostic data by a user prior to communication of the diagnostic data to the second site; and enable the user to change the diagnostic data prior to communication of the diagnostic data to the second site. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification