Display of Person Based Information Including Person Notes

• US 20090106415A1
• Filed: 07/25/2008
• Published: 04/23/2009
• Est. Priority Date: 07/25/2007
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Yahoo Holdings, Inc. (Verizon Communications Inc.)
• Inventors: Cselle, Gabor, Smith, Adam, Brezina, Matthew
• Granted Patent: US 9,596,308 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/38 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 16/9577 Optimising the visualization of content, e.g. distillation of HTML documents
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 40/14 Tree-structured documents parsing G06F40/205; validation G06F40/226
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/43 Billing software details
• CPC Class Codes: H04M 15/44 Augmented, consolidated or itemized billing statement or bill presentation
• CPC Class Codes: H04M 15/58 : based on statistics of usage or network monitoring
• CPC Class Codes: H04M 15/745 : Customizing according to wishes of subscriber, e.g. friends or family
• CPC Class Codes: H04M 2215/0104 : Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
• CPC Class Codes: H04M 2215/0108 : Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
• CPC Class Codes: H04M 2215/0188 : Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04W 24/08 : Testing, supervising or monitoring using real traffic

Abstract

Among other disclosures, a method may include collecting historical communication data and personal data relating to a portion of a plurality of communications, a sender of one or more of the communications or one or more recipients of the communications. The method may include generating a profile based on the collected historical communication data and personal data. The method may include receiving user input and incorporating the user input into the profile. The method may include presenting the profile including the user input in response to user behavior.

Claims

1. A computer-implemented method comprising:

Collecting historical communication data and personal data relating to one or more communications, a sender of one or more of the communications or one or more recipients of the communications;

Generating a person profile containing information about a person using the historical communication data and personal data;

Receiving user input;

Incorporating the user input into the person profile;

Monitoring user behavior;

Determining if the user has made a request to view the person profile; and

Presenting the person profile including the user input in response to the request.

2. The computer-implemented method of claim 1, wherein the user input includes notations about the person

3. The computer-implemented method of claim 2, wherein the notations are notes provided by the user.

4. The computer-implemented method of claim 2, wherein the notations are notes provided by other users.

5. The computer-implemented method of claim 1, wherein the user input includes notations relating to interactions with the person.

6. The computer-implemented method of claim 1, wherein the user input is selected from the group comprising text, graphics, pictures, audio recordings and video recordings.

7. The computer-implemented method of claim 1, wherein the user input includes audio recordings relating to the person.

8. The computer-implemented method of claim 1, wherein the monitoring step includes tracking mouse movements, mouse locations, keyboard strokes, mouse clicks, or active windows.

9. The computer-implemented method of claim 1, wherein the request is implicit.

10. The computer-implemented method of claim 1, wherein the request is made by searching for one or more keywords associated with the user input.

11. The computer-implemented method of claim 1, wherein the user behavior is selected from the group comprising opening a communication, viewing a communication, reading a communication, writing a communication, initiating a communication, receiving a communication, performing a search, selecting a person'"'"'s name, selecting a communication summary, and selecting an attribute associated with the one or more items.

12. The computer-implemented method of claim 1, wherein the information contained in the person profile is selected from the group comprising contact information, communication summaries, conversation threads, attachments to communications, communication statistics, related contacts, and the user input.

13. A computer-implemented method comprising:

Collecting historical communication data relating to one or more communications, a sender of one or more of the communications or one or more recipients of the communications;

Generating a communication profile containing information about one or more communication using the historical communication data and personal data;

Receiving user input;

Incorporating the user input into the communication profile;

Enabling a determination if a user has made a request to view information about the communication; and

Enabling presentation of the communication profile including the user input in response to the request.

14. The computer-implemented method of claim 13, wherein the user input is selected from the group comprising text, graphics, pictures, audio recordings and video recordings.

15. The computer-implemented method of claim 13, wherein the user input includes notations about one or more of the communications.

16. The computer-implemented method of claim 15, wherein the notations are notes provided by the user.

17. The computer-implemented method of claim 15, wherein the notations are notes provided by other users.

18. The computer-implemented method of claim 13, wherein the request is made by searching for one or more keywords associated with the user input.

19. The computer-implemented method of claim 16, wherein the request is implicit.

20. The computer-implemented method of claim 15, wherein the implicit request is made by opening a communication, viewing a communication, reading a communication, selecting a communication, selecting a summary of a communication, writing a communication, initiating a communication, or receiving a communication.