Method and apparatus for the storage of recorded audio and retrieval from an associated URL

• US 20090110156A1
• Filed: 10/27/2007
• Published: 04/30/2009
• Est. Priority Date: 10/27/2007
• Status: Abandoned Application

• Current Assignee: David Graham, Joseph Hosteny
• Original Assignee: David Graham, Joseph Hosteny
• Inventors: Graham, David, Hosteny, Joseph
• Application Number:
  US11/978,236
• Publication Number:
  US 20090110156A1
• Time in Patent Office: Days
• US Class Current: 379/85
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 7/0036 where the data service is an information service

Abstract

A telephone call is placed to a PBX server. A PBX integrator connected to the PBX server looks up the caller in a database, and creates a new user record if necessary. The PBX server records part or all of the call, and transfers the recording to the integrator. The integrator creates a record in the database for the recording including information such as a URL about the location of the file and uploads the recording to a storage site via a file uploader. Recordings can be accessed from a site, such as a web server, according to various criteria that can be created by a user. Various security and identification features are included.

Claims

1. A method for recording audio information from a telephone call and making the recordings available on a website, including the steps of:

Initiating a telephone call to a telephone number routed to a PBX server;

Creating a record in the database including the telephone number of the caller;

Capturing an audio stream representing at least part of the content of the call;

Recording at least part of the audio stream to a file;

Transferring the file to a storage location;

Establishing a URL for the file at its storage location;

Associating the URL with the calling telephone number.

3. The method of claim 1 including the step of translating the telephone call from PSTN to a protocol compatible with the PBX server;

4. The method of claim 3 wherein the protocol is VoIP.

5. The method of claim 1 wherein the audio stream is recorded to a wav file.

6. The method of claim 1 wherein the audio stream is recorded to an mp3 file.

7. The method of claim 1 wherein the audio stream is recorded to one of a group of file formats, including at least .wav, .mp3, .aiff, .ogg, raw, .au, .gsm, .asc, .wma, or .ra.

8. The method of claim 1 wherein the record is created on a database server accessible to the PBX integrator.

9. The method of claim 1 wherein the storage location is a storage service, including Amazon S3.

10. The method of claim 1 wherein the hyperlink is accessed via a web server.

2. Whereby the file is accessible by a user via a hyperlink to the URL.

11. An apparatus comprising:

A publicly addressable server;

A PBX server adapted to receive and record telephone calls;

A PBX integrator in communication with the PBX server;

A database server in communication with the PBX integrator and the publicly addressable server for storing records;

A storage location accessible to a user via the publicly addressable server;

A file uploader connected to the PBX integrator, for receiving recorded telephone calls and uploading the recordings to the storage location; and

An application server in communication with the publicly addressable server and the database sever.

12. The apparatus of claim 11 where the PBX server is a virtual machine.

13. The apparatus of claim 11 where the PBX integrator is a virtual machine.

14. The apparatus of claim 11 where the database server is a virtual machine.

15. The apparatus of claim 11 where the publicly addressable sever is a web server.

16. The apparatus of claim 11 where the publicly addressable service is a virtual machine.

17. The apparatus of claim 11 where the application server is a virtual machine.

18. The apparatus of claim 11 where the storage location is a storage service.