Internet Messaging Notification Methods and Systems
First Claim
Patent Images
1. A method comprising:
- receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; and
based on the request and customer data associated with the request, transmitting an alphanumeric message to at least one destination address using internet messaging protocols.
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Accused Products
Abstract
The disclosed methods and systems can employ internet messaging protocols to transmit an alphanumeric message to one or more destination addresses in response to a telephone service customer'"'"'s notification service request. The request can include a string having a feature code trigger and one or more digits. The destination address can be an electronic mail address, an instant messaging address, a pager number, and/or a telephone number.
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Citations
22 Claims
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1. A method comprising:
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receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; and based on the request and customer data associated with the request, transmitting an alphanumeric message to at least one destination address using internet messaging protocols. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 11, 12)
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10. An apparatus comprising:
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a user interface for receiving a request from a telephone service customer, the request including a sting having a feature code trigger and one or more digits; and a processor for processing the request and customer data associated with the request and transmitting an alphanumeric message to at least one destination address using internet messaging protocols.
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13. A service switching point in a communications system comprising:
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means for receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; means for communicating the customer request to a service control point; means for receiving an alphanumeric message to at least one destination address using internet messaging protocols based on the instructions received from the service control point. - View Dependent Claims (15, 16)
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14. A service control point in a communications system integrated with a telephone network comprising:
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means for receiving data from a service switching point; means for processing the data to determine whether the data includes a group notification service request; and means for instructing the service switching point to transmit an alphanumeric message to at least one destination address using internet messaging protocols based on the group notification service request and customer data associated with the group notification service request.
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17. A computer program product disposed on a computer readable medium and having instructions for causing a processor to:
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receive a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; and based on the request and customer data associated with the request, transmit an alphanumeric message to at least one destination address using internet messaging protocols. - View Dependent Claims (18, 19, 20, 21, 22)
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Specification