DYNAMIC SERVICE EMULATION OF CORPORATE PERFORMANCE
First Claim
1. A computer-implemented method of providing enterprise service management, comprising:
- generating a mathematical model of an information system architecture of a subject enterprise, the mathematical model including at least a business layer, a logic layer and a technology layer;
generating a business service model of a business service of the subject enterprise, the business service including one or more business processes formed of operations of the information system architecture and one or more operations completed outside of the information system architecture, the business service model defining a workflow executable by the mathematical model and at least one external entity model; and
executing the business service model with the mathematical model and external entity model, including outputting, to a user, information indicating performance of the subject enterprise.
2 Assignments
0 Petitions
Accused Products
Abstract
Services provided by a business employing an information system are emulated dynamically within a model information system (IS) architecture. The services may be defined by business or corporate management, establishing business objectives that may be categorized as organizational, functional (e.g., performance of the IS architecture) and nonfunctional (e.g., service quality and costs) elements. An emulated service can include a number of such business objectives. By dynamically emulating functional and non-functional aspects of providing a service, a business and supporting IS architecture can be optimized to deliver the service. A computer-based method and system provides such emulation and models the services and IS architecture of an enterprise.
88 Citations
12 Claims
-
1. A computer-implemented method of providing enterprise service management, comprising:
-
generating a mathematical model of an information system architecture of a subject enterprise, the mathematical model including at least a business layer, a logic layer and a technology layer; generating a business service model of a business service of the subject enterprise, the business service including one or more business processes formed of operations of the information system architecture and one or more operations completed outside of the information system architecture, the business service model defining a workflow executable by the mathematical model and at least one external entity model; and executing the business service model with the mathematical model and external entity model, including outputting, to a user, information indicating performance of the subject enterprise. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
-
-
11. A computer system for providing enterprise service management, comprising:
-
a mathematical model of an information system architecture of a subject enterprise, the mathematical model including at least a business layer, a logic layer and a technology layer; a business service model of a business service of the subject enterprise, the business service including one or more business processes formed of operations of the information system architecture and one or more operations completed outside of the information system architecture, the business service model defining a workflow executable by the mathematical model and at least one external entity model; and an enterprise emulator configured to execute the business service model with the mathematical model and external entity model, including outputting, to a user, information indicating performance of the subject enterprise.
-
-
12. A computer program product comprising:
computer-readable medium having software instructions that, when executed by a computer, cause the computer to; generate a mathematical model of an information system architecture of a subject enterprise, the mathematical model including at least a business layer, a logic layer and a technology layer; generate a business service model of a business service of the subject enterprise, the business service including one or more business processes formed of operations of the information system architecture and one or more operations completed outside of the information system architecture, the business service model defining a workflow executable by the mathematical model and at least one external entity model; and execute the business service model with the mathematical model and external entity model, including outputting, to a user, information indicating performance of the subject enterprise.
Specification