WARRANTY INSIGHT SOLUTION FRAMEWORK SYSTEM AND METHOD
First Claim
1. A method comprising:
- populating a data mart with data from a plurality of sources;
text analyzing and mining the unstructured data of the data mart according to a uniform structure;
performing root cause analysis assistance on staged data mart data;
generating root cause analysis output from the root cause analysis;
merging the root cause analysis output with the data of the data mart; and
generating final output based on at least a portion of the merged data of the data mart.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method of warranty insight solution are disclosed. In one embodiment, a method includes populating a data mart with data from a number of sources, text analyzing and mining the unstructured data of the data mart according to a uniform structure, performing root cause analysis assistance on staged data mart data, generating root cause analysis output from the root cause analysis, merging the root cause analysis output with the data of the data mart, and generating final output based on a portion of the merged data of the data mart. The data may include data selected from a group including warranty claim data, traceability data, supplier data, manufacturer data, retailer data, customer data, component data, service data, failure data, field data, vehicle failure fault codes trough telematics, and collection center data.
-
Citations
25 Claims
-
1. A method comprising:
-
populating a data mart with data from a plurality of sources; text analyzing and mining the unstructured data of the data mart according to a uniform structure; performing root cause analysis assistance on staged data mart data; generating root cause analysis output from the root cause analysis; merging the root cause analysis output with the data of the data mart; and generating final output based on at least a portion of the merged data of the data mart. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A system, comprising:
-
a data mart populated with data from a plurality of sources; a text mining and analytics module to structure the unstructured data of the data mart according to a uniform structure; an analysis module to assist root cause analysis on staged data mart data; a root cause analysis output module to generate root cause analysis output from the root cause analysis; a merge module to merge the root cause analysis output with the data of the data mart; and a final output module to generate final output based on at least a portion of the merged data of the data mart. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
-
-
22. An article, comprising:
-
a storage medium having instructions, that when executed by a computing platform, result in execution of a method of generating parallelizable application units, comprising; populating a data mart with data from a plurality of sources; text analyzing and mining the unstructured data of the data mart according to a uniform structure; performing root cause analysis assistance on staged data mart data; generating root cause analysis output from the root cause analysis; merging the root cause analysis output with the data of the data mart; and generating final output based on at least a portion of the merged data of the data mart. - View Dependent Claims (23, 24, 25)
-
Specification