Managing email servers by prioritizing emails

• US 20090113016A1
• Filed: 10/24/2007
• Published: 04/30/2009
• Est. Priority Date: 10/24/2007
• Status: Abandoned Application

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Venkataraman, Shobha, Spatscheck, Oliver, Haffner, Patrick, Sen, Subhabrata
• Application Number:
  US11/977,243
• Publication Number:
  US 20090113016A1
• Time in Patent Office: Days
• US Class Current: 709/207
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/226 Delivery according to priorities

Abstract

Disclosed are email server management methods and systems that protect the ability of the infrastructure of the email server to process legitimate emails in the presence of large spam volumes. During a period of server overload, priority classes of emails are identified, and emails are processed according to priority. In a typical embodiment, the server sends emails sequentially in a queue, and the queue has a limited capacity. When the server nears or reaches that capacity, the emails in the queue are analyzed to identify priority emails, and the priority emails are moved to the head of the queue.

Claims

1. Method for server management of email wherein the server receives X emails sequentially in an input queue, and sends E emails to email subscribers sequentially in an output queue, and the server queue has a capacity of C emails, comprising the steps of:

1) analyzing the emails to identify a class P of priority emails, where P is a fraction of X,

2) moving the P emails to the head of the E email queue.

5. The method of claim 1 wherein the E emails comprise spam emails S and legitimate emails L.

6. The method of claim 5 wherein the P emails comprises L emails and a portion of S emails.

7. The method of claim 6 wherein the P emails are identified by identifying a least a portion of S emails, and subtracting the portion of S emails from E.

8. The method of claim 1 wherein the P emails are identified based on the reputation of emails.

9. The method of claim 8 wherein the reputation is based on IP address.

10. The method of claim 8 wherein the reputation is based on IP cluster identification.

11. The method of claim 8 wherein the reputation is based on both IP address and IP cluster identification.

12. The method of claim 1 wherein the P emails are identified based on the persistence of emails.

13. The method of claim 12 wherein the persistence is based on IP address.

14. The method of claim 12 wherein the persistence is based on IP cluster identification.

15. The method of claim 12 wherein the persistence is based on both IP address and IP cluster identification.

2. The method of claim 2 wherein E is less than X.

3. The method of claim 2 wherein steps 1) and 2) are performed when X is approximately equal to C.

4. The method of claim 2 wherein steps 1) and 2) are performed when X is greater than 75% of C.