SYSTEM AND METHOD FOR PROVIDING EMAIL WARNINGS

• US 20090119372A1
• Filed: 11/02/2007
• Published: 05/07/2009
• Est. Priority Date: 11/02/2007
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Denner, Gary, Zimmet, Carol Sue, O'Sullivan, Patrick Joseph, Callanan, Sean, Lyle, Ruthie D.
• Application Number:
  US11/934,472
• Publication Number:
  US 20090119372A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases

Abstract

A system and method for providing an email warning including analyzing one or more communication activities of a user. A pattern of communication activity may be defined based upon, at least in part, the analyzed one or more communication activities of the user. An attempted communication activity may be compared to the pattern of communication activity. A notification may be provided to the user if the attempted communication activity is inconsistent with the pattern of communication activity.

Claims

1. A method comprising:

analyzing one or more communication activities of a user;

defining a pattern of communication activity based upon, at least in part, the analyzed one or more communication activities of the user;

comparing an attempted communication activity to the pattern of communication activity; and

providing a notification to the user if the attempted communication activity is inconsistent with the pattern of communication activity.

2. The method of claim 1, wherein the one or more communication activities includes one or more of email, instant messaging, and voice communication.

3. The method of claim 1, further including updating the pattern of communication activity based upon, at least in part, a user response to notification.

4. The method of claim 1, wherein the attempted communication activity includes a reply to all for an email.

5. The method of claim 1, wherein the attempted communication activity includes a reply to an email in which at least one recipient is outside of an organizational group of the user.

6. The method of claim 1, wherein the attempted communication activity includes a reply to an email in which at least one recipient is an external user.

7. The method of claim 1, wherein the attempted communication activity includes a reply to an email from a group for which the user is not a member.

8. The method of claim 1, further including defining a notification policy based upon, at least in part, the pattern of communication activity, the notification policy further including one or more user specified criteria for providing the notification.

9. The method of claim 8, wherein the notification policy further includes a user defined maximum number of recipients, the method further including providing the notification when the user attempted communication includes more than maximum number of recipients.

10. The method of claim 1, wherein the attempted communication activity includes an email having at least one recipient outside of a predetermined range in an organization hierarchal structure.

11. A computer program product residing on a computer readable medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising:

analyzing one or more communication activities of a user;

defining a pattern of communication activity based upon, at least in part, the analyzed one or more communication activities of the user;

comparing an attempted communication activity to the pattern of communication activity; and

providing a notification to the user if the attempted communication activity is inconsistent with the pattern of communication activity.

12. The computer program product of claim 11, wherein the one or more communication activities includes one or more of email, instant messaging, and voice communication.

13. The computer program product of claim 11, further including updating the pattern of communication activity based upon, at least in part, a user response to notification.

14. The computer program product of claim 11, wherein the attempted communication activity includes a reply to all for an email.

15. They computer program product of claim 11, wherein the attempted communication activity includes a reply to an email in which at least one recipient is outside of an organizational group of the user.

16. The computer program product of claim 11, wherein the attempted communication activity includes a reply to an email in which at least one recipient is an external user.

17. The computer program product of claim 11, wherein the attempted communication activity includes a reply to an email from a group for which the user is not a member.

18. The computer program product of claim 11, further including defining a notification policy based upon, at least in part, the pattern of communication activity, the notification policy further including one or more user specified criteria for providing the notification.

19. The computer program product of claim 18, wherein the notification policy further includes a user defined maximum number of recipients, the method further including providing the notification when the user attempted communication includes more than maximum number of recipients.

20. The computer program product of claim 11, wherein the attempted communication activity includes an email having at least one recipient outside of a predetermined range in an organization hierarchal structure.