SYSTEM AND METHOD FOR COMBINING INSTANT MESSAGING WITH EMAIL IN ONE CLIENT INTERFACE

• US 20090119606A1
• Filed: 11/05/2007
• Published: 05/07/2009
• Est. Priority Date: 11/05/2007
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Gilbert, Bryan
• Application Number:
  US11/934,895
• Publication Number:
  US 20090119606A1
• Time in Patent Office: Days
• US Class Current: 715/758
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A system and method for seamlessly merging chats and email into one user interface is provided. The system and method of the present invention does not require that all users have access to the technology. Users of the technology can continue to communicate with others who may use email or their instant messaging system, although some of the minor features require that all users have the same technology. Terms used to describe the invention are “ChatMail” and “ChatThread”. ChatMail suggests the blend of chat and email while ChatThread suggests a blend of chat and an email “thread” which is a common semi-technical term that means a series of emails that share a common subject.

Claims

1. A method for allowing users to communicate via email and chat sessions in a seamless exchange without separate chat windows and further allowing users to no longer need to manage chat history, the users having email clients to communicate with one another, the method comprising the steps of:

displaying, as a different view in the user'"'"'s email client, one or more conversations;

seamlessly blending both email or chat technology in the user interface of the user'"'"'s email client;

receiving new chat or email content without disrupting the receiving user; and

changing an icon to flag new content unless the new content is already the focus.

2. The method of claim 1 further comprising the step of separating, on the user'"'"'s user interface, mixed formats of content.

3. The method of claim 1 further comprising the step of displaying, on the user'"'"'s user interface, chat threads which are active, and chat threads which are inactive.

4. The method of claim 3 further comprising the step of allowing the user to order the chat threads in various ways such as alphabetically by subject, alphabetically by correspondents, or chronologically by last update.

5. The method of claim 4 further comprising the step of allowing the user to utilize typical email tools.

6. The method of claim 1 further comprising the step of displaying a subject line for the chat.

7. The method of claim 3 further comprising the steps of moving an active chat thread to the inactive chat thread portion of the user'"'"'s user interface after a predetermined period of time and allowing the user to select the predetermined period of time.

8. The method of claim 7 further comprising the steps of moving an inactive chat thread to the active chat thread portion of the user'"'"'s user interface if new content is sent or received on one of these inactive chat threads.

9. The method of claim 1 further comprising the steps of defaulting to chat for a conversation and defaulting to email for a longer conversation.

10. A computer program product in a computer readable medium for operating in a system comprising a network I/O, a CPU, and one or more databases, for implementing a method for combining instant messaging and electronic email into one application, the method comprising the steps of displaying, as a different view in the user'"'"'s email client, one or more conversations;

seamlessly blending both email or chat technology in the user interface of the user'"'"'s email client;

receiving new chat or email content without disrupting the receiving user; and

changing an icon to flag new content unless the new content is already the focus.

11. The computer program product of claim 10 wherein the method further comprises the step of separating, on the user'"'"'s user interface, mixed formats of content.

12. The computer program product of claim 11 wherein the method further comprises the step of displaying, on the user'"'"'s user interface, chat threads which are active, and chat threads which are inactive.

13. The computer program product of claim 12 wherein the method further comprises the step of allowing the user to order the chat threads in various ways such as alphabetically by subject, alphabetically by correspondents, or chronologically by last update.

14. The computer program product of claim 13 wherein the method further comprises the step of allowing the user to utilize typical email tools.

15. The computer program product of claim 10 wherein the method further comprises the step of displaying a subject line for the chat.

16. The computer program product of claim 12 wherein the method further comprises the steps of moving an active chat thread to the inactive chat thread portion of the user'"'"'s user interface after a predetermined period of time and allowing the user to select the predetermined period of time.

17. The computer program product of claim 16 wherein the method further comprises the steps of moving an inactive chat thread to the active chat thread portion of the user'"'"'s user interface if new content is sent or received on one of these inactive chat threads.

18. The computer program product of claim 10 wherein the method further comprises the steps of defaulting to chat for a conversation and defaulting to email for a longer conversation.