SYSTEM AND METHOD FOR REMOTELY REPAIRING AND MAINTAINING A TELECOMMUNICATION SERVICE USING SERVICE RELATIONSHIPS AND SERVICE MANAGEMENT SYSTEM EMPLOYING THE SAME
First Claim
Patent Images
1. A service management system, comprising:
- a service description repository configured to contain service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof; and
a service management engine coupled to said service description repository and configured to employ one of said service descriptions to repair a corresponding one of said services using a predefined relationship among a subscriber, at least one of said systems and devices and optimal values.
10 Assignments
0 Petitions
Accused Products
Abstract
A service management system and method. In one embodiment, the service management system includes: (1) a service description repository configured to contain service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof and (2) a service management engine coupled to the service description repository and configured to employ one of the service descriptions to repair a corresponding one of the services using a predefined relationship among a subscriber, at least one of the systems and devices and optimal values.
-
Citations
20 Claims
-
1. A service management system, comprising:
-
a service description repository configured to contain service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof; and a service management engine coupled to said service description repository and configured to employ one of said service descriptions to repair a corresponding one of said services using a predefined relationship among a subscriber, at least one of said systems and devices and optimal values. - View Dependent Claims (2, 3, 4, 5)
-
-
6. A service management system, comprising:
-
a service description repository configured to contain service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof; and a service management engine coupled to said service description repository and configured to respond to a received event by employing one of said service descriptions to maintain a telecommunication service on at least one of said systems and devices using a predefined relationship among a subscriber and at least one of said systems and devices. - View Dependent Claims (7, 8, 9, 10)
-
-
11. A method of remotely repairing a telecommunication service, comprising:
-
receiving information identifying a subscriber and said service; identifying end points associated with said subscriber; mapping said end points into roles in said service; and repeating, for each of said end points; determining attributes regarding said each of said end points, retrieving said attributes and optimal values corresponding thereto, and reprovisioning ones of said attributes based on a comparison therebetween and ones of said optimal values. - View Dependent Claims (12, 13, 14, 15)
-
-
16. A method of remotely maintaining a telecommunication service, comprising:
-
receiving an alert; associating a subscriber with said alert; retrieving service descriptions corresponding to subscriptions associated with said subscriber; and repeating, for each of said service descriptions; determining whether said alert matches an alert type in said each of said service descriptions, and causing a function associated with said alert to be executed. - View Dependent Claims (17, 18, 19, 20)
-
Specification