POLICY BASED INFORMATION LIFECYCLE MANAGEMENT
First Claim
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1. A method of managing a lifecycle of an auditory communication having associated data representing invoked policies, comprising:
- determining, from at least one of the invoked policies, a date for a disposition of the communication;
associating the communication with the date; and
storing the date in a storage device.
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Abstract
A method, article of manufacture, and apparatus for managing a lifecycle of an auditory communication is disclosed. In an embodiment, this comprises receiving an auditory communication with associated data representing identified keywords in the communication and call transport information. A data for a disposition of the communication is determined from a portion of the identified keywords, a portion of the call transport information, or a portion of the policies invoked. The communication is associated with the date(s).
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Citations
18 Claims
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1. A method of managing a lifecycle of an auditory communication having associated data representing invoked policies, comprising:
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determining, from at least one of the invoked policies, a date for a disposition of the communication; associating the communication with the date; and storing the date in a storage device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system for managing a lifecycle of an auditory communication having associated data representing invoked policies, comprising a first storage device and a processor configured to:
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determine, from at least one of the invoked policies, a date for a disposition of the communication; associate the communication with the date; and store the date of disposition on the first storage device. - View Dependent Claims (15, 16, 17)
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18. A computer program product for managing a lifecycle of an auditory communication having associated data representing identified invoked policies, comprising a computer readable storage medium having machine readable code embodied therein for:
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determining, from at least one of the invoked policies, a date for a disposition of the communication; associating the communication with the date; and storing the date of disposition on a storage device.
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Specification