BEHAVIORAL SEGMENTATION USING ISP-COLLECTED BEHAVIORAL DATA

• US 20090132559A1
• Filed: 11/19/2007
• Published: 05/21/2009
• Est. Priority Date: 11/19/2007
• Status: Abandoned Application

• Current Assignee: Experian Marketing Solutions Incorporated (Experian plc)
• Original Assignee: Experian Marketing Solutions Incorporated (Experian plc)
• Inventors: Lientz, Andrew, Chamberlain, Simon, Giles, Harley
• Application Number:
  US11/942,611
• Publication Number:
  US 20090132559A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A system is disclosed that uses behavioral data collected by ISPs to categorize particular ISP subscribers. The behavioral data may, for example, include the identities of particular web sites and/or web pages accessed by particular subscribers, the search queries used by the subscribers to conduct Internet searches, and/or other types of behavioral information. The ISP subscribers are assigned to particular behavioral categories or “segments” using a behavioral segmentation schema that maps particular subscriber behaviors to particular behavioral segments. The ISP subscribers may also be mapped to other segment types, such as demographic segments derived from off-line data about the subscribers. The subscriber-to-segment mappings are made available to content targeting entities via a query interface that, for example, supports queries of the form “what are the segments associated with IP address X?”

Claims

1. A computer-implemented method of profiling web browsing behavior of an Internet Service Provider (ISP) subscriber, comprising:

(a) tracking web site accesses of the subscriber across a plurality of web sites over a period of time, wherein tracking said web site accesses comprises analyzing clickstream data collected by an ISP;

(b) tracking IP addresses assigned to the subscriber during said period of time;

(c) generating a dataset that associates the web site accesses with an account ID of the subscriber; and

(d) using said dataset to map said account ID of the subscriber to a set of one or more behavioral segments, said one or more behavioral segments identified based, at least in part, on identities of the plurality of web sites accessed by the subscriber during said period of time.

2. The method of claim 1, wherein steps (a)-(c) are performed by an ISP, and step (d) is performed by an entity that is distinct from the ISP.

3. The method of claim 1, wherein steps (a)-(b) are performed by an ISP, and steps (c)-(d) is performed by an entity that is distinct from the ISP.

4. The method of claim 3,further comprising:

(e) using said transmitted mapping data, in combination with IP address assignment data, to generate a database that maps a current IP address assigned to said subscriber to said set of one or more behavioral segments.

5. The method of claim 4, wherein step (e) comprises updating said database in real time to reflect a new IP address assignment to said subscriber.

6. The method of claim 2, wherein said ISP additionally accesses anonymous demographic data associated with said subscriber in the dataset, and step (d) comprises taking said anonymous demographic data into consideration in mapping said account ID to said set of one or more predefined behavioral segments, said anonymous demographic data being distinct from data regarding the web sites accessed by the subscriber.

7. The method of claim 2, further comprising:

(f) providing location information associated with said unique ID; and

(g) mapping said account ID of said subscriber to a set of one or more location segments, said one or more location segments identified based, at least in part, on said location information.

8. The method of claim 7, where said location information includes a ZIP code or postal code.

9. The method of claim 7, where said location information is derived from a revealed portion of said IP addresses.

10. The method of claim 1, wherein steps (a)-(d) are performed by an ISP.

11. The method of claim 1, wherein said dataset includes at least one search query submitted by said subscriber to a web site during said period of time, and step (d) comprises taking said search query into consideration in mapping said account ID to said set of one or more predefined behavioral segments.

12. A computer-implemented method of profiling web browsing behavior of an ISP subscriber, comprising:

(a) accepting a dataset of web site accesses of an ISP subscriber across a plurality of web sites over a period of time, said ISP subscriber represented by an account ID;

(b) creating a segment dataset by associating said account ID with a set of one or more behavioral segments, said one or more behavioral segments being dependent, at least in part, upon identities of said plurality of web sites accessed by the subscriber; and

(c) receiving IP address-to-account ID mappings to enable said set of one or more behavioral segments to be accessed with reference to one or more IP addresses associated with said subscriber.

13. The method of claim 12, wherein said IP address-to-account ID mapping are updated in real time.

14. The method of claim 12, wherein said one or more behavioral segments are predefined.

15. The method of claim 12, wherein steps (a)-(c) are performed by an entity distinct from said ISP.

16. A method for profiling web browsing behavior of an Internet Service Provider (ISP) subscriber, comprising:

(a) tracking web site accesses of the subscriber across a plurality of web sites over a period of time;

(b) generating a dataset that associates the web site accesses with an account ID of the subscriber;

(c) maintaining a mapping of at least one IP address assigned to said subscriber to said account ID associated with said subscriber;

(d) providing said dataset to a segmentation service provider for the purpose of associating a set of one or more behavioral segments with said account ID; and

(e) storing said resulting set of one or more behavioral segments retrieved from said segmentation service provider.

17. The method of claim 16 wherein step (d) does not reveal personally identifying information of said subscriber to said segmentation service provider.

18. A system for profiling web browsing behavior of an Internet Service Provider (ISP) subscriber, comprising:

a segmentation system comprising;

a communications interface, adapted to communicate with at least one ISP system; and

a behavioral segmentation module;

wherein the segmentation system is adapted to accept web site accesses of at least one ISP subscriber associated with an account ID through said communications interface;

wherein the behavioral segmentation module is adapted to map said account ID to a set of one or more behavioral segments, said one or more behavioral segments identified based, at least in part, on identities of the plurality of web sites accessed by the subscriber during said period of time; and

wherein said communications interface is further adapted to communicate said mapping of said account ID to said set of one or more behavioral segments to said at least one ISP system.

19. The system of claim 18 wherein the segmentation service provider system further comprises a location segmentation module adapted to generate a set of one or more location segments, based at least in part, on location information that can be accepted from said at least one ISP subscriber.

20. A system for profiling web browsing behavior of an ISP subscriber comprising:

an input module capable of accepting a set of traffic data associated with an ISP subscriber;

a dataset defining a plurality of behavioral segments indicative of web browsing behavior; and

a segmentation module adapted to utilize said set of traffic data to associate one or more of said plurality of behavior segments with said subscriber.

21. The system of claim 20 further comprising:

an output module capable of communicating said one or more associated behavior segments to an external system.

22. The system of claim 20 wherein said set of traffic data utilizes a non-identifying account ID to designate said ISP subscriber.

23. A system for providing subscriber segmentation comprising:

an IP mapping module, capable of correlating at least one subscriber ID with at least one currently associated IP address; and

a segmentation system comprising;

a subscriber data store capable of maintaining data about a subscriber associated with the subscriber ID; and

a segmentation module;

wherein the segmentation module is adapted to map said subscriber ID to a set of at least one subscriber-attribute segments, said one or more subscriber-attribute segments identified based, at least in part, on the data about the subscriber associated with the subscriber ID.

24. The system for providing subscriber segmentation of claim 23 wherein the segmentation service provider system is further capable of mapping said set of at least one subscriber-attribute segments to said at least one currently associated IP address.

25. The system for providing subscriber segmentation of claim 23 wherein said data is demographic data.

26. The system for providing subscriber segmentation of claim 23 wherein said data is offline data.

27. The system for providing subscriber segmentation of claim 23 wherein said data is behavioral data.

28. The system for providing subscriber segmentation of claim 23 wherein the IP mapping module is provided to an ISP to run on an ISP system.