SYSTEM AND METHOD FOR PROCESSING TELECOMMUNICATION CALLS
First Claim
1. A system for processing calls in a telecommunication network comprising:
- a plurality of terminals, wherein each of the plurality of terminals comprises an input for receiving a call request comprising a set of keywords, and wherein the plurality of terminals comprises a calling terminal and a set of destination terminals; and
a call processing server for establishing communication between the calling terminal and the set of destination terminals in response to the reception of a call request from the calling terminal, wherein the call processing server comprises;
a management table storing entries that associate an alias with at least one phone number identifying a destination terminal and with a set of auxiliary keywords;
an alias resolution unit for selecting an entry from the management table in response to the set of keywords of the call request matching the alias of the entry;
an analyzer unit for selecting an entry from the management table in response to at least one keyword of the set of keywords of the call request matching at least one auxiliary keyword of the set of auxiliary keywords of the entry; and
a switching subsystem for initiating communication between the calling terminal and the set of destination terminals, wherein the set of destination terminals is identified by the at least one phone number associated with at least one of the selected entries.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method are disclosed for processing calls in a telecommunication network. The system may comprise a plurality of terminals, wherein each of the plurality of terminals has an input for receiving a call request including a set of keywords, and wherein the plurality of terminals comprises a calling terminal and a set of destination terminals. The system further may comprise a call processing server for establishing communication between the calling terminal and the set of destination terminals in response to the reception of a call request from the calling terminal. The call processing server may comprise a management table, an alias resolution unit, an analyzer unit, and a switching subsystem.
11 Citations
12 Claims
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1. A system for processing calls in a telecommunication network comprising:
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a plurality of terminals, wherein each of the plurality of terminals comprises an input for receiving a call request comprising a set of keywords, and wherein the plurality of terminals comprises a calling terminal and a set of destination terminals; and a call processing server for establishing communication between the calling terminal and the set of destination terminals in response to the reception of a call request from the calling terminal, wherein the call processing server comprises; a management table storing entries that associate an alias with at least one phone number identifying a destination terminal and with a set of auxiliary keywords; an alias resolution unit for selecting an entry from the management table in response to the set of keywords of the call request matching the alias of the entry; an analyzer unit for selecting an entry from the management table in response to at least one keyword of the set of keywords of the call request matching at least one auxiliary keyword of the set of auxiliary keywords of the entry; and a switching subsystem for initiating communication between the calling terminal and the set of destination terminals, wherein the set of destination terminals is identified by the at least one phone number associated with at least one of the selected entries. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for processing calls in a telecommunication network among a plurality of terminals comprising a calling terminal and a set of destination terminals, wherein the telecommunication network comprises a management table storing entries that associate an alias with at least one phone number identifying a destination terminal and with a set of auxiliary keywords, and wherein the method comprises:
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receiving a call request comprising a set of keywords; selecting an entry from the management table in response to the set of keywords of the call request matching the alias of the entry; selecting an entry from the management table in response to at least one keyword of the set of keywords of the call request matching at least one auxiliary keyword of the set of auxiliary keywords of the entry; and initiating communication between the calling terminal and the set of destination terminals, wherein the set of destination terminals is identified by the at least one phone number associated with at least one of the selected entries.
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Specification