APPARATUS FOR AND A METHOD OF DELIVERING A MESSAGE TO A USER

• US 20090138564A1
• Filed: 02/09/2007
• Published: 05/28/2009
• Est. Priority Date: 03/07/2006
• Status: Abandoned Application

• Current Assignee: British Telecommunications PLC (BT Group PLC)
• Original Assignee: British Telecommunications PLC (BT Group PLC)
• Inventors: BEDDUS, Simon Alexander
• Application Number:
  US12/281,828
• Publication Number:
  US 20090138564A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

Apparatus for delivering a message to a user comprising means for communicating with service providers and means for communicating with device agents operating on respective user devices, wherein the service provider communicating means is configured to receive a request to communicate with a specified user and to selectively output a message for the user to said device agent communicating means and wherein the device agent communicating means is configured to maintain a list of connected device agents, to receive information, from one of said connected device agents, for identifying a preferred device agent for sending a message to the user, to store information for identifying the preferred device agent and to transmit the message to the preferred device agent.

Claims

1. Apparatus for delivering a message to a user, the apparatus comprising means for communicating with service providers and means for communicating with device agents operating on respective user devices, wherein the service provider communicating means is configured to receive a request to communicate with a specified user and to selectively output a message for the user to the device agent communicating means and wherein the device agent communicating means is configured to maintain a list of device agents connected thereto, to receive information, from one of said connected device agents, for identifying a preferred device agent for sending a message to the user, to store information for identifying the preferred device agent and to transmit the message to the preferred device agent.

2. Apparatus according to claim 1, wherein the information identifies said one of said connected device agents as the preferred device agent.

3. Apparatus according to claim 1, wherein the information identifies another one of said connected device agents as the preferred device agent.

4. Apparatus according to claim 1, configured to receive an instruction from a first connected device agent to disconnect a second connected device agent and to disconnect said second connected device agent from the device agent communicating means.

5. Apparatus according to claim 1, configured to receive information from a first connected device agent identifying a second connected device agent to be disconnected from the device agent communicating means.

6. Apparatus according to claim 5, further configured to send an instruction to the second connected device agent to disconnect from the device agent communicating means.

7. Apparatus according to claim 4, wherein the first and second connected devices are the same.

8. Apparatus according to claim 1, wherein the device agent communicating means is configured to determine a type of the message and, in dependence upon the message type, to transmit the message to a device agent other than the preferred device agent.

9. Apparatus according to claim 8, wherein the device agent communicating means is configured, in dependence upon the message type, to transmit the message to all connected device agents.

23. A system comprising:

a message delivery apparatus according to claim 1; and

at least one service provider, said at least one service provider configured to transmit a request to the message delivery apparatus, the message delivery apparatus configured to determine whether to send a message to the user, to receive information from a device agent operating on a device for identifying a preferred device agent, to store information for identifying the preferred device agent and to transmit the message to the preferred device agent.

10. A device for receiving a message from a message delivery apparatus, the device comprising a device agent for communicating with the message delivery apparatus, the device agent configured to receive, from the message delivery system, a list of device agents which are connected to the message delivery system and are associated with a user, the device agent further configured to receive information, from the user, for identifying a preferred device agent for receiving messages and to send information for identifying the preferred device agent to the message delivery apparatus.

11. A device according to claim 10, wherein the information identifies the said device agent as the preferred device agent.

12. A device according to claim 10, wherein the information identifies another device agent as the preferred device agent.

13. A device according to claim 10, configured to send information, to the message delivery apparatus, for identifying a device agent to be disconnected.

14. A device according to claim 13, wherein the information identifies the said device agent as the device agent to be disconnected.

15. A device according to claim 13, wherein the information identifies another device agent as the device agent to be disconnected.

16. A device according to claim 10, comprising indicating means, said device configured to indicate to the user via said indicating means whether the device agent is connected to the message delivery system, when the device is connected.

17. A device according to claim 16, configured to indicate to the user that the device agent is the preferred device agent for receiving messages from the message delivery system, when the device is the preferred device.

18. A device according to claim 16, configured to indicate to the user that another device agent is the preferred device agent for receiving messages from the message delivery system, when another device is preferred.

19. A device according to claim 16, wherein said indicating means is a display.

20. A device according to claim 16, comprising input means, the device configured to receive an instruction via said input means to select one of the device agents as the preferred device agent and to send information for identifying the preferred device to the message delivery apparatus.

21. A device according to claim 16, comprising input means, the device configured to receive an instruction via said input means to select one of the device agents to be disconnected and to send information for identifying the device to the message delivery apparatus.

22. A device according to claim 20, configured to provide a graphical user interface, to display the list of the device agents via said graphical user interface and to allow said user to select one of the device agents using said input means.

24. Apparatus for delivering a message to a user, the apparatus comprising:

a module for communicating with service providers; and

a module for communicating with device agents operating on respective user devices, wherein the service provider module is configured to receive a request to communicate with a specified user and to selectively output a message for the user to said device agent communicating module and wherein the device agent communicating module is configured to maintain a list of device agents connected thereto, to receive information from one of said connected device agents for identifying a preferred device agents, to store information for identifying the preferred device agent and to transmit the message to the preferred device agent.

25. A method of delivering a message to a user, the method comprising:

maintaining a list of device agents connected to a message delivery apparatus;

receiving information, from one of said connected device agents, for identifying a preferred device agent;

storing said information for identifying the preferred device agent;

receiving a request to communicate with a specified user;

selectively outputting, in response to receiving the request, a message for the user; and

transmitting said message to the preferred device agent.

27. A computer program which, when executed on data processing apparatus, causes said data processing apparatus to perform a method according to claim 25.

28. A computer readable medium storing a computer program according to claim 27.

26. A method of operating a device for receiving a message from a message delivery apparatus, the method comprising:

receiving, from the message delivery system, a list of device agents connected to the message delivery system and which are associated with a user,

receiving information, from the user, for identifying a preferred device agent for receiving messages;

transmitting information for identifying the preferred device agent to the message delivery apparatus.