SYNCHRONIZED VOICE AND DATA SYSTEM
3 Assignments
0 Petitions
Accused Products
Abstract
A method includes sending data content (32) to user (12) of a mobile device during a telephone call. The content may be a web page, it may be text, video, images, audio, etc. The method may include coupling a web session with a voice session.
68 Citations
52 Claims
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1-39. -39. (canceled)
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40. A method comprising:
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sending, from an IVR (interactive voice response), an activator for a web session to a mobile communication device engaged in a voice session with said IVR; and once said web session is activated, synchronizing said web session and said voice session for said mobile communication device. - View Dependent Claims (41, 42, 43)
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44. A method comprising:
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initiating a web session coupled to a voice session of a mobile communication device with an IVR server without input from the person who initiated said voice session; and displaying said web session on said mobile communication device at least during a part of said voice session. - View Dependent Claims (45, 46, 47, 48, 49, 50)
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51. A method implementable by an IVR (interactive voice response) server, the method comprising:
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engaging in a voice session with a mobile communication device; and sending SMS (short message service) messages to said mobile communication device with data relevant to said voice session. - View Dependent Claims (52)
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Specification