METHOD AND SYSTEM FOR PROVIDING VEHICLE-DIRECTED SERVICES

• US 20090149163A1
• Filed: 02/09/2009
• Published: 06/11/2009
• Est. Priority Date: 01/22/2001
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors LLC (General Motors Company)
• Inventors: Chrumka, Edward P.
• Granted Patent: US 8,140,138 B2
• Time in Patent Office: Days
• US Class Current: 455/414.100
• CPC Class Codes: G08G 1/202 Dispatching vehicles on the basis of a location, e.g. taxi dispatching
• CPC Class Codes: H04M 3/4872 Non-interactive information services

Abstract

The present invention provides a method, system, and computer usable medium for directing service in a vehicle. A service request is received at a service management application from the vehicle. A vehicle location is also received. Vehicle delivery-enabling information is determined based on the service request and the vehicle location. The service corresponding to the service request is configured based on the vehicle delivery-enabling information. The configured service is sent to the vehicle.

Claims

1. A method for providing a plurality of services to a user of a vehicle telematics unit, the method comprising:

defining a plurality of user profiles, wherein each profile is contained in one member of a set of unique objects and is associated with a service in the plurality of services;

connecting the telematics unit to a service manager;

receiving a user request for one of the plurality of services from the user at the telematics unit;

transferring the request to the service manager;

at the service manager, retrieving an object containing a profile associated with the user and with the requested service;

including the retrieved object in a second service request to a service provider;

receiving a response to the second service request from the service provider, the response being tailored to the user based upon the profile contained in the retrieved object; and

sending the response from the service manager to the telematics unit for communication to the user.

2. The method of claim 1 wherein each service in the plurality of services is coupled to the service manager through a management faç

ade to provide uniformity in at least one of appearance or delivery of service.

3. The method of claim 1 wherein at least one of the unique objects contains a profile controlling default service selection of the service manager.

4. The method of claim 3 wherein the default service selection identifies a plurality of service requests.

5. The method of claim 1 wherein the service provider is a content server.

6. The method of claim 5, further comprising:

developing content names relating to specific attributes of the service request;

mapping the content names to multiple content providers;

receiving, at the content server, data responsive to the content names and supplied by the respective content providers; and

generating a list of structures containing the data, where a separate structure is generated for each content provider supplying the data.

7. A system for providing a plurality of services to a user, the system comprising:

a plurality of user profiles, wherein each profile is contained in one member of a set of unique objects and is associated with a service in the plurality of services;

a service manager configured to i) receive a user request for one of the plurality of services, and ii) retrieve an object containing a profile associated with the user and with the requested service and include the retrieved object in a second service request;

a service provider configured to receive and to generate a response to the second service request, the response being tailored to the user based upon the profile contained in the retrieved object; and

a telematics unit configured to be operatively connected to the service manager and to receive the response from the service manager for communication to the user.

8. The system of claim 7, further comprising a management faç

ade coupling each service in the plurality of services to the service manager, the management faç

ade configured to provide uniformity in at least one of appearance or delivery of service.

9. The system of claim 7 wherein at least one of the unique objects contains a profile controlling default service selection of the service manager.

10. The system of claim 9 wherein the default service selection identifies a plurality of service requests.

11. The system of claim 7 wherein the service provider is a content server.

12. The system of claim 11, further comprising multiple content providers configured to receive content names relating to specific attributes of the service request from the content server, and to send data responsive to the content names to the content server.

13. The system of claim 12 wherein the content server is configured to generate a list of structures containing the data, where a separate structure is generated for each content provider supplying the data.