MOBILE CONCIERGE SYSTEM AND METHOD

• US 20090150218A1
• Filed: 11/12/2008
• Published: 06/11/2009
• Est. Priority Date: 12/07/2007
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Malapaka, Srinivas, Brunner, Ralph William, Mason, Tobias Julian
• Application Number:
  US12/269,459
• Publication Number:
  US 20090150218A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0267 Wireless devices

Abstract

The system enables a consumer to receive promotional offers using a mobile communications device. The mobile communications device includes a client application that enables the consumer to assign preference levels associated with promotional offer categories. The mobile communications device transmits a consumer identifier, a location identifier, and preference levels to an application server. The application server uses the preference levels and other information included in a consumer profile associated with the consumer identifier to select promotional offers that are likely to be of interest to the consumer. The application server transmits map data including indicators of locations of local merchants to the mobile communications device. The client application causes the mobile communications device to display the map data, and enables the consumer to request promotional offers from selected merchants. The application server analyzes consumer request patterns and updates consumer profiles accordingly to improve subsequent selection of promotional offers.

Claims

1. A method for providing a promotional offer to a mobile communications device based on a location of the mobile communications device, the method comprising:

receiving a location identifier from the mobile communications device;

transforming the location identifier and preference information associated with at least one of;

a consumer identifier and the mobile communications device to a promotional offer identifier;

obtaining the promotional offer based upon the promotional offer identifier; and

,

transmitting the promotional offer for use in a transaction to the mobile communications device.

2. The method of claim 1, wherein the preference information includes a plurality of preference levels for categories of promotional offers.

3. The method of claim 1, further comprising determining whether a consumer is interested in receiving the promotional offer based on a category associated with the promotional offer identifier and the consumer preference information.

4. The method of claim 1, further comprising transmitting at least one of:

map data and a merchant indicator to the mobile communications device.

5. The method of claim 1, further comprising transmitting map data to the mobile communications device, wherein the map data includes a merchant indicator.

6. The method of claim 1, wherein the receiving the location identifier further comprises receiving at least one of:

the consumer identifier and the preference information.

7. The method of claim 1, wherein the location identifier is a real-time location of the mobile communications device.

8. The method of claim 1, further comprising receiving consumer coordinates corresponding to the location identifier.

9. The method of claim 1, further comprising determining a distance from the location identifier to a location associated with the promotional offer identifier.

10. The method of claim 1, wherein the promotional offer is sent to a Point of Sale (POS) reader by the mobile communications device.

11. The method of claim 1, wherein the promotional offer is automatically sent to another mobile communication device.

12. The method of claim 1, wherein, upon receiving a consumer instruction, the promotional offer is sent to another mobile communication device.

13. The method of claim 1, further comprising:

receiving pre-approval data which qualifies a consumer to be able to agree to purchase an item without the use of payment information;

sending pre-approval status to the mobile communications device;

sending an offer for sale of the item to the mobile communications device;

receiving an indication of an agreement to purchase the item to initiate a purchase transaction; and

,

sending a confirmation when the indication is accepted.

14. The method of claim 13, wherein the pre-approval data includes at least one of:

a credit card name, credit card number, expiration date, telephone number, loyalty account information, and a postal code.

15. The method of claim 13, wherein the receiving the indication comprises receiving at least one of:

a text message, a credit card name, credit card number, expiration date, telephone number, a postal code and a personal identification number (PIN).

16. The method of claim 1, further comprising:

receiving a request from a seller for a taxing authority based on a sales transaction between the seller and a consumer;

determining the taxing authority, from a plurality of tax authorities, by evaluating the request;

determining a tax rate imposed by the taxing authority;

transmitting to the seller the tax rate;

receiving at the tax information system a payment modality for authorization;

validating the payment modality; and

transmitting to the seller an authorization of the payment modality in response to the validating step.

17. The method of claim 16, wherein the evaluating the request comprises evaluating at least one of:

a location of at least one of the consumer and the seller, description of the sales transaction, a tax status of at least one of the consumer and the seller, and a sales price.

18. The method of claim 1, wherein the location identifier is determined based on at least one of:

a network cell identifier, Location Based Services (LBS), a Global Positioning System (GPS) satellite system signal, Network Assisted GPS, Enhanced Observed Time Difference methods, Cell Global Identity Timing Advance, or Uplink Time of Arrival.

19. The method of claim 1, wherein the preference information comprises a requested promotional offer identifier.

20. The method of claim 1, wherein the selecting further comprises selecting the promotional offer based on a transaction card type associated with the consumer identifier.

21. The method of claim 1, further comprising generating tracking information associated with the promotional offer identifiers.

22. The method of claim 1, further comprising:

generating tracking information associated with the promotional offer identifiers; and

updating the preference information based on the tracking information.

23. The method of claim 1, wherein the promotional offer includes at least one of:

text, an image file, and a video file.

24. The method of claim 1, wherein the promotional offer indicates that incentive program information.

25. The method of claim 1, further comprising downloading a client application to the mobile communications device.

26. A method of claim 1, further comprising determining whether the consumer identifier is authentic.

27. A method for receiving a promotional offer at a mobile communications device based on a location of the mobile communications device, the method comprising:

sending a location identifier from the mobile communications device to a host, wherein the host transforms the location identifier and preference information associated with at least one of;

a consumer identifier and the mobile communications device to a promotional offer identifier, and wherein the host obtains the promotional offer based upon the promotional offer identifier; and

,

receiving the promotional offer at the mobile communications device.

28. A computer readable medium having stored thereon a plurality of instructions, the plurality of instructions comprising:

instructions to receive a location identifier from the mobile communications device;

instructions to transform the location identifier and preference information associated with at least one of;

a consumer identifier and the mobile communications device to a promotional offer identifier;

instructions to obtain the promotional offer based upon the promotional offer identifier; and

,

instructions to transmit the promotional offer for use in a transaction to the mobile communications device.

29. A system for providing a promotional offer to a mobile communications device based on a location of the mobile communications device, said system configured to:

receive a location identifier from the mobile communications device;

transform the location identifier and preference information associated with at least one of;

a consumer identifier and the mobile communications device to a promotional offer identifier;

obtain the promotional offer based upon the promotional offer identifier; and

,

transmit the promotional offer for use in a transaction to the mobile communications device.