NOTIFICATION IN A VIRTUAL RECEPTIONIST METHOD AND SYSTEM
First Claim
Patent Images
1. A method of notification, comprising:
- determining that a guest has arrived, wherein said determining is made without active participation from said guest;
activating an alert for each greeter in a plurality of greeters designated to greet guests;
determining whether any greeter has acknowledged a corresponding alert; and
de-activating alerts corresponding to each greeter when an acknowledgement has been determined.
0 Assignments
0 Petitions
Accused Products
Abstract
A method of notification in a virtual receptionist system. The method begins by determining that a guest has arrived. The guest is determined without active participation from the guest. An alert is activated for each greeter in a plurality of greeters designated to greet guests. It is determined whether any greeter has acknowledged a corresponding alert. Thereafter, alerts corresponding to each greeter are de-activated when there is an acknowledgment.
33 Citations
20 Claims
-
1. A method of notification, comprising:
-
determining that a guest has arrived, wherein said determining is made without active participation from said guest; activating an alert for each greeter in a plurality of greeters designated to greet guests; determining whether any greeter has acknowledged a corresponding alert; and de-activating alerts corresponding to each greeter when an acknowledgement has been determined. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A method of notification, comprising:
-
determining that a customer needs assistance at a location; determining a subset of a plurality of assistance providers designated to provide assistance to customers, each of said subset satisfying at least one condition; activating an alert for each of said subset; determining whether any of said subset has acknowledged a corresponding alert; and deactivating alerts corresponding to each of said subset when there is an acknowledgement. - View Dependent Claims (13, 14, 15, 16)
-
-
17. A system for notification, comprising:
-
a detection system for determining that a guest has arrived, wherein said determining is made without active participation from said guest; an alert means for each greeter designated to greet guests; a control unit coupled to said detection system and each of said alert means, said control unit for activating an alert means for each greeter designated to greet guests when a guest has arrived; an acknowledgment monitor coupled to said control unit for determining whether any greeter has acknowledged a corresponding alert means; wherein said control unit is capable of de-activating alert means corresponding to each greeter when an acknowledgement has been determined. - View Dependent Claims (18, 19, 20)
-
Specification