COMMUNICATION SYSTEM AND METHOD
First Claim
1. A communication system arranged to cause establishment of a connection between a first system that is a party to a call, or is a party to a call being initiated, and a second system, wherein the first and second systems are arranged to communicate via said connection, the communication comprising a data dialogue that is separate to initiation communications for the call, wherein at least one of the first system and the second system is arranged to store data, or to cause a change to an application or data or process in dependence on the data dialogue.
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Accused Products
Abstract
A communication system is disclosed which is arranged to cause establishment of a connection between a first system that is a party to a call, or is a party to a call being initiated, and a second system. The first and second systems are arranged to communicate via said connection. The communication comprises a data dialogue that is separate to initiation communications for the call. At least one of the first system and the second system is arranged to store data, or to cause a change to an application or data or process in dependence on the data dialogue. A corresponding method is also disclosed.
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Citations
37 Claims
- 1. A communication system arranged to cause establishment of a connection between a first system that is a party to a call, or is a party to a call being initiated, and a second system, wherein the first and second systems are arranged to communicate via said connection, the communication comprising a data dialogue that is separate to initiation communications for the call, wherein at least one of the first system and the second system is arranged to store data, or to cause a change to an application or data or process in dependence on the data dialogue.
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19. A communication method comprising the steps of:
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causing establishment of a connection between a first system that is a party to a call, or is a party to a call being initiated, and a second system; communicating between said first and second systems via said connection, the communication comprising a data dialogue that is separate to initiation communications for the call; and
,storing data, or causing a change to an application or data or process at one of the first or second systems in dependence on the data dialogue. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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37. A computer readable medium encoded with a computer program, the computer program comprising:
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computer program code for causing establishment of a connection between a first system that is a party to a call, or is a party to a call being initiated, and a second system; computer program code for communicating between said first and second systems via said connection, the communication comprising a data dialogue that is separate to initiation communications for the call; and
,computer program code for storing data, or for causing a change to an application or data or process at one of the first or second systems in dependence on the data dialogue.
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Specification