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MONITORING AND TROUBLESHOOTING A MODULE ASSOCIATED WITH A PORTABLE COMMUNICATION DEVICE

  • US 20090156199A1
  • Filed: 12/18/2007
  • Published: 06/18/2009
  • Est. Priority Date: 12/18/2007
  • Status: Active Grant
First Claim
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1. A method for monitoring, troubleshooting, or diagnosing specialty modules connected to portable communication devices comprising:

  • identifying a specialty module connected to the portable communication device from a plurality of specialty modules adapted to be connected to the portable communication device;

    obtaining monitoring, testing, or diagnostic procedures based on the specialty module identified;

    executing, at the portable communication device, the obtained monitoring, testing, or diagnostic procedure;

    generating a report based on the executed monitoring, testing, or diagnostic procedure;

    first determining from the report whether the specialty module is performing unsatisfactory;

    second determining if a solution to the unsatisfactory performance exists; and

    if a solution exists, applying the solution.

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