Providing notifications using text-to-speech conversion
First Claim
1. A method of providing notifications, the method comprising:
- storing in computer readable memory a first set of contact paths for a first user, wherein the first set of contact paths includes a first contact path associated with a voice-based terminal and a second contact path associated with a text-based terminal;
receiving from a second user a notification message including text, wherein the notification message is to be broadcast to at least the first user;
receiving from the second user an instruction to broadcast the notification message to at least the first user;
accessing the first set of contact paths from the computer readable memory;
converting the notification message text to speech via a text-to-speech module;
transmitting the speech to the voice-based terminal using the first contact path; and
transmitting the notification message text to the text-based terminal using the second contact path.
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Accused Products
Abstract
Methods and systems for providing electronic notifications are described. A server is configured to serve an interface, such as a Web page, to a terminal that requests from a user a first set of user contacts to be used to provide notifications to the user by a telephonic notification system in response to a notification process initiated by an organization associated with the user. The interface further requests a first set of priorities corresponding to the first set of user contacts, wherein the notification system will attempt to provide notifications to the first set user contracts in an order based at least in part on the first set of priorities. A database is configured to store the first set of user contacts and the first set of priorities. A voice interface circuit is configured to transmit a voice notification to at least one of the first set of user contacts.
59 Citations
20 Claims
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1. A method of providing notifications, the method comprising:
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storing in computer readable memory a first set of contact paths for a first user, wherein the first set of contact paths includes a first contact path associated with a voice-based terminal and a second contact path associated with a text-based terminal; receiving from a second user a notification message including text, wherein the notification message is to be broadcast to at least the first user; receiving from the second user an instruction to broadcast the notification message to at least the first user; accessing the first set of contact paths from the computer readable memory; converting the notification message text to speech via a text-to-speech module; transmitting the speech to the voice-based terminal using the first contact path; and transmitting the notification message text to the text-based terminal using the second contact path. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A computer-implemented method of providing notification via one or more electronic communication channels, the method comprising:
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receiving a text instruction to issue a notification to a plurality of recipients; and for each of the plurality of recipients to be notified, transmitting a text notification message to each recipient via an associated recipient-specified text-based contact path and transmitting a voice notification message to each recipient via an associated recipient-specified voice-based contact path. - View Dependent Claims (18, 19, 20)
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Specification