Guest Communication and Information Delivery User Interface
First Claim
1. A computerized method for guest communication and information delivery, the method comprising:
- providing a user interface for accessing information by a guest, the information being based on a location associated with a computing device;
providing the user interface for initiating a telephone call from a first telephone device based on a telephone call request from the computing device associated with a guest, the first telephone device being separate from the computing device and associated with the guest; and
providing the user interface for sending a modified electronic message to a first network, the modified electronic message comprising a modification which comprises replacing a first electronic message address with a second electronic message address.
1 Assignment
0 Petitions
Accused Products
Abstract
Described are computer-based methods and apparatuses, including computer program products, for providing a user interface for guest communication and information delivery. The user interface is provided on a computing device located in, for example, a guest'"'"'s hotel room. The computing device is part of a system that can include internal and external networks, webportals, e-mail modules, document modules, and information storage modules. The guest uses the user interface to perform tasks that might otherwise require multiple resources. Guests may make telephone calls, send electronic messages, receive electronic messages, have electronic messages received by the hotel forwarded to other e-mail addresses, browse the Internet, and/or retrieve information on hotel services using the same computing device.
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Citations
25 Claims
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1. A computerized method for guest communication and information delivery, the method comprising:
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providing a user interface for accessing information by a guest, the information being based on a location associated with a computing device; providing the user interface for initiating a telephone call from a first telephone device based on a telephone call request from the computing device associated with a guest, the first telephone device being separate from the computing device and associated with the guest; and providing the user interface for sending a modified electronic message to a first network, the modified electronic message comprising a modification which comprises replacing a first electronic message address with a second electronic message address. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A computer program product, tangibly embodied in a computer or a removable storage device, the computer program product including instructions being operable to cause a data processing apparatus to:
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provide a user interface for accessing information by a guest, the information being based on a location associated with a computing device; provide the user interface for initiating a telephone call from a first telephone device based on a telephone call request from the computing device associated with a guest, the first telephone device being separate from the computing device and associated with the guest; and provide the user interface for sending a modified electronic message to a first network, the modified electronic message comprises a modification which comprises replacing a first electronic message address with a second electronic message address.
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20. A system for guest communication and information delivery, the system comprising,
a user interface configured to: -
provide for accessing information by a guest, the information being based on a location associated with a computing device; provide for initiating a telephone call from a first telephone device based on a telephone call request from the guest, the first telephone device being separate from the computing device and associated with the guest; and provide for sending a modified electronic message to a first network, the modified electronic message comprises a modification which comprises replacing a first electronic message address with a second electronic message address. - View Dependent Claims (21, 22, 23, 24)
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25. A system for guest communication and information delivery, the system comprising:
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a means for providing for information access by a guest, the information being based on a location associated with a computing device; a means for providing for initiation of a telephone call from a first telephone device based on a telephone call request from the guest, the first telephone device being separate from the computing device and associated with the guest; and a means for providing for sending of a modified electronic message to a first network, the modified electronic message comprises a modification which comprises replacing a first electronic message address with a second electronic message address.
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Specification