SYSTEM, APPARATUS AND METHOD FOR AVAILING A MOBILE CALL OF CALLER NAME INFORMATION

• US 20090181658A1
• Filed: 01/15/2008
• Published: 07/16/2009
• Est. Priority Date: 01/15/2008
• Status: Active Grant

• Current Assignee: Intrado Life & Safety Incorporated
• Original Assignee: West Corporation
• Inventors: Snapp, John Lawrence
• Granted Patent: US 8,165,570 B2
• Time in Patent Office: Days
• US Class Current: 455/415
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42034 Calling party identification service
• CPC Class Codes: H04M 7/0093 signalling arrangements in networks

Abstract

An apparatus for availing a mobile call of caller name information includes: a query unit receiving the mobile call from a caller; an information gleaning unit coupled with the query unit; and at least one data base coupled with the gleaning unit. The query unit inquires whether caller name information is included with the call or a previous attempt has been made to obtain the name information. When the query unit determines that no name information is included with the call and no previous attempt was made, the gleaning unit cooperates with the at least one data base to obtain name information for inclusion with the call. When the query unit determines that name information is included with the call or a previous attempt was made to obtain the name information, the query unit effects onward routing of the call.

Claims

1. An apparatus for availing a mobile telecommunication call of caller name information;

the apparatus comprising;

(a) a query unit configured for receiving said mobile telecommunication call from a caller;

(b) an information gleaning unit coupled with said query unit; and

(c) at least one data base coupled with said information gleaning unit;

said query unit inquiring whether name information relating to said caller is included with said call or at least one previous attempt has been made to obtain said name information;

when said query unit determines that no name information is included with said call and no previous attempt has been made to obtain said name information, said information gleaning unit cooperates with said at least one data base to obtain available said name information for inclusion with said call when said query unit effects onward routing of said call;

when said query unit determines that name information is included with said call or at least one previous attempt has been made to obtain said name information, said query unit effects onward routing of said call.

2. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 1 wherein said mobile telecommunication call is placed from a mobile telephone.

3. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 1 wherein said mobile telecommunication call is placed from a voice over IP telephone.

4. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 2 wherein said mobile telecommunication call is an E9-1-1 emergency services call.

5. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 3 wherein said mobile telecommunication call is an E9-1-1 emergency services call.

6. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 2 wherein said query unit is co-located with a mobile switching center handling said mobile telecommunication call in a mobile telephone network.

7. An apparatus for availing a mobile telecommunication call of caller name information as recited in claim 5 wherein said onward routing effects presenting said call to a public service answering position.

8. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network;

calls traversing said mobile telecommunication network including at least one caller-related data element;

the system comprising;

(a) a query unit;

said query unit being coupled with said mobile telecommunication network for affecting routing of said extant call to said called party;

(b) an information gleaning unit coupled with said query unit; and

(c) at least one data base coupled with said information gleaning unit;

said at least one data base including said caller name information keyed with at least one selected caller-related data element of said at least one said caller-related data element;

said query unit, said information gleaning unit and said at least one data base cooperating to effect inclusion of available said caller name information with said extant mobile call when said extant mobile call does not contain said caller name information and no previous inquiry has been made by said information gleaning unit seeking said caller name information for said extant mobile call;

said query unit effecting onward routing of said extant mobile call when said extant mobile call contains said caller name information or a previous inquiry has been made by said information gleaning unit seeking said caller name information for said extant call.

9. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 8 wherein said extant mobile call is placed from a mobile telephone.

10. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 8 wherein said extant mobile call is placed from a voice over IP telephone.

11. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 9 wherein said extant mobile call is an E9-1-1 emergency services call.

12. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 10 wherein said extant mobile call is an E9-1-1 emergency services call.

13. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 9 wherein said query unit is co-located with a mobile switching center handling said extant mobile call in a mobile telephone network.

14. A system for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 12 wherein said onward routing effects presenting said extant mobile call to a public service answering position.

15. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network;

calls traversing said mobile telecommunication network including at least one caller-related data element;

the method comprising;

(a) in no particular order;

(1) providing a query unit coupled with said mobile telecommunication network for affecting routing of said extant call to said called party;

(2) providing an information gleaning unit coupled with said query unit; and

(3) providing at least one data base coupled with said information gleaning unit;

said at least one data base including said caller name information keyed with at least one selected caller-related data element of said at least one said caller-related data element;

(b) operating said query unit, said information gleaning unit and said at least one data base cooperatively to effect inclusion of available said caller name information with said extant mobile call when said extant mobile call does not contain said caller name information and no previous inquiry has been made by said information gleaning unit seeking said caller name information for said extant mobile call; and

(c) operating said query unit to effect onward routing of said extant mobile call when said extant mobile call contains said caller name information or a previous inquiry has been made by said information gleaning unit seeking said caller name information for said extant call.

16. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 15 wherein said extant mobile call is placed from a mobile telephone.

17. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 15 wherein said extant mobile call is placed from a voice over IP telephone.

18. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 16 wherein said extant mobile call is an E9-1-1 emergency services call.

19. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 17 wherein said extant mobile call is an E9-1-1 emergency services call.

20. A method for availing an extant mobile call of caller name information en route to a called party via a mobile telecommunication network as recited in claim 16 wherein said query unit is co-located with a mobile switching center handling said extant mobile call in a mobile telephone network.