Automatic Library Referral System and Method

• US 20090182566A1
• Filed: 01/10/2008
• Published: 07/16/2009
• Est. Priority Date: 01/10/2008
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Grigsby, Travis M., Peterson, Robert Ross, Seacat, Lisa Anne, Bhogal, Kulvir Singh
• Application Number:
  US11/972,375
• Publication Number:
  US 20090182566A1
• Time in Patent Office: Days
• US Class Current: 705/346
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting

Abstract

Online activity between a client computer and an online store is electronically monitored to determine that an item referenced in the online activity is a publication, such as a book or periodical. In response, an electronic library database is automatically queried to determine whether a physical or electronic copy of the publication is available from the library. The availability of the publication is communicated to a user of the client computer and the user is given an option to borrow the publication.

Claims

1. A method, comprising:

electronically monitoring online activity between a client computer and an online store, including examining a description of the item in response to the item being placed in an electronic shopping cart, to determine that an item referenced in the online activity is a publication;

in response to identifying the referenced item is a publication, automatically querying an electronic library database that tracks the inventory of a library to determine whether the publication is available from the library; and

communicating to the client computer whether the publication is available from the library.

2. The method of claim 1, wherein the step of electronically monitoring online activity between a client computer and an online store further comprises electronically monitoring a search query or the results of the search query placed at the online store from the client computer.

3. The method of claim 1, wherein the step of identifying a referenced item is a publication comprises identifying that an ISBN or an ISSN is associated with a description of the referenced item.

4. The method of claim 3, wherein the step of querying an electronic library database comprises searching the library database for publications associated with the ISBN or the ISSN.

5. The method of claim 1, further comprising grouping items available for purchase through the online store into at least one group of items that are publications and at least one group of items that are not publications, wherein the step of monitoring the online activity to determine that an item is a publication comprises identifying that the referenced item is included in the at least one group of items that are publications.

6. The method of claim 1, further comprising:

obtaining distance criteria from a user of the client computer; and

automatically determining whether a physical location of the library satisfies the distance criteria.

7. The method of claim 1, further comprising:

communicating user information from the client computer to a system of the library; and

reserving the publication for borrowing by electronically associating the user information with the referenced item in the library database.

8. The method of claim 7, further comprising:

incurring a fee from a user or the library to the online store in response to the association of the user information with the referenced item.

9. The method of claim 8, wherein the user information includes one or more of the group consisting of a name, billing address, contact information, and payment information associated with the user.

10. The method of claim 7, further comprising:

obtaining the user information from an electronic shopping cart containing the referenced item.

11. A system, comprising:

an online store offering items for sale, including items that are publications;

a client computer having a browser configured for selective communication with the online store over the Internet;

a library system having an associated online, electronic library database configured for tracking the inventory of publications available from the library; and

a software object residing on one or both of the client computer and a server of the online store, the software object configured to monitor online activity between the client computer and the online store to determine that an item referenced in the online activity is a publication and, in response to determining that the referenced item is a publication, automatically querying the library database to determine whether the publication is available from the library.

12. A computer program product comprising a computer usable medium including computer usable program code for supplementing an online shopping session, the computer program product including:

computer usable program code for electronically monitoring online activity between a client computer and an online store to determine that an item referenced in the online activity is a publication;

computer usable program code for automatically querying an electronic library database in response to identifying the referenced item is a publication, to determine whether the publication is available from the library; and

computer usable program code for communicating to the client computer whether the publication is available from the library.

13. The computer program product of claim 12, wherein the computer usable program code for automatically querying the electronic library database is executable by the client computer or by a server of the online store.

14. The computer program product of claim 12, wherein the computer usable program code for electronically monitoring online activity between the client computer and the online store comprises computer usable program code for examining a description of the item in response to the item being placed in an electronic shopping cart.

15. The computer program product of claim 12, wherein the computer usable program code for electronically monitoring the online communication between the client computer and the online store comprises computer usable program code for electronically monitoring a search query or the results of the search query placed at the online store from the client computer.

16. The computer program product of claim 12, wherein the computer usable program code for identifying the referenced item as a publication comprises computer usable program code for identifying that a description of the referenced item contains an ISBN or an ISSN.

17. The computer program product of claim 16, wherein the computer usable program code for querying the electronic library database comprises computer usable program code for searching the library database for publications associated with the ISBN or the ISSN.

18. The computer program product of claim 12, further comprising:

computer usable program code for obtaining distance criteria from a user of the client computer; and

computer usable program code for automatically determining whether a physical location of the library satisfies the distance criteria.

19. The computer program product of claim 16, further comprising:

computer usable program code for communicating user information from the client computer to the library; and

computer usable program code for reserving the publication for borrowing by electronically associating the user information with the referenced item in the library database.