Remote Segmentation System and Method Applied To A Segmentation Data Mart

• US 20090182718A1
• Filed: 02/27/2009
• Published: 07/16/2009
• Est. Priority Date: 05/08/2007
• Status: Abandoned Application

• Current Assignee: Digital River Incorporated (Danube Private Holdings II, LLC)
• Original Assignee: Digital River Incorporated (Danube Private Holdings II, LLC)
• Inventors: Krans, Daniel, Lograsso, Timothy C., Groth, Robert N., Waclawik, Matthew, Mann, Walter Rezin, McGreal, Christopher John, Gillespie, Adam Thomas, Rikhtverchik, Sonya, Smith, Daniel Thomas
• Application Number:
  US12/394,858
• Publication Number:
  US 20090182718A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/335 Filtering based on additional data, e.g. user or group profiles filtering in web context G06F16/9535, G06F16/9536
• CPC Class Codes: G06F 16/337 Profile generation, learning or modification
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 30/0204 Market segmentation

Abstract

Remote segmentation applied to a segmentation data mart allows a marketer to create a personalized email campaign for a selected segment of customers. Segmentation data is collected from a plurality of third party sources, imported and cleansed. The marketer may query a data mart with a user-defined rule created with parameters selected from fields available in the data mart. The marketer submits the query and is presented with a count with which the marketer may determine if the segment will be cost effective for the marketing campaign. If the count is acceptable, the query is saved. Later, when the marketer creates the email message for a particular campaign, s/he assigns the segment to the campaign. When the campaign is released, the query extracts email addresses currently meeting the criteria of the query and uses the addresses for distributing the email.

Claims

1. A computerized segmentation system for use on a network, comprising:

a data mart containing information;

a software module operatively configured to send a request to the data mart and receive a response from the data mart;

a remote segmentation engine operatively configured to segment information in the data mart based on the request; and

a dynamic user interface operatively configured to change access to the information determined from a user defined rule based on the data in the data mart.

2. The system of claim 1 wherein the information in the data mart comprises information imported from a plurality of sources identifying at least one of:

demographics, preferences, behaviors, and transactions.

3. The system of claim 1 wherein the request sent to the data mart comprises a query to find records with specified criteria and the response from the data mart consists of a count of records returned by the query.

4. The system of claim 1 wherein the segmentation engine is operatively configured to filter segments based on a time frame.

5. The system of claim 1 wherein the system is operatively connected to an e-mail marketing system to which the segment information provided by the segmentation engine are imported.

6. The system of claim 1 wherein the remote segmentation engine is operatively configured to continually receive updated data requests through the user interface for data segments.

7. The system of claim 1 wherein a format of the request and response is selected from a group consisting of:

extensible markup language format and text format.

8. The system of claim 1 wherein the remote segmentation engine is operatively configured to request remote segments based on a count of information.

9. A method for segmenting data for e-mail marketing remotely on a network, comprising steps of:

importing information into a data mart;

sending a request to the data mart containing information;

segmenting the information based upon the request;

receiving a response with segmented information; and

changing access to information in a dynamic user interface determined from a user defined rule.

10. The method of claim 9 wherein the data mart contains data from a plurality of sources where the sources may be at least one of:

demographics, preferences, behaviors, and transactions.

11. The method of claim 9 further comprising a step of dynamically creating extensible markup language to accommodate ad hoc queries.

12. The method of claim 9 wherein the request sent to the data mart comprises a query to find records with specified criteria and the response consists of a count of records returned by the query.

13. The method of claim 9 wherein the sending step comprises sending an e-mail is sent, according to a preconfigured value for a saved query.

14. The method of claim 9 wherein the receiving step further includes obtaining updated data requests through the user interface for data segments.