Method for the Automatic Generation of Workflow Models, in Particular for Interventions in a Telecommunication Network
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Abstract
A system for automatic generation of workflow models related to interventions performed on equipment included in a communication network having associated resource proxy agents each providing a representation of the status of corresponding network equipment according to a given data model. The system includes a set of recorder agents, and the resource proxy agents are configured to send to the recorder agents information signals representative of events in the status of the corresponding network equipment triggered by manual activities or commands, such as, commands input by operators and performed on the network equipment. The system is configured to analyze the information signals sent to the respective recorder agents to produce therefrom workflow models of the manual activities or commands performed on the network equipment.
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Citations
52 Claims
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1-26. -26. (canceled)
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27. A method for the automatic generation of workflow models related to interventions on network equipment in a communication network, wherein said network equipment has associated resource proxy agents responsible for managing said equipment, comprising the steps of:
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providing at least a recording unit; causing said resource proxy agents to send to said at least a recording unit, information signals representative of commands sent to the network equipment and events generated by interventions performed on said network equipment; and analyzing said information signals sent to said at least a recording unit to produce therefrom workflow models of said interventions performed on said network equipment. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52)
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Specification