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Contextual and customized help information

  • US 20090183237A1
  • Filed: 02/20/2008
  • Published: 07/16/2009
  • Est. Priority Date: 01/12/2008
  • Status: Abandoned Application
First Claim
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1. A computer implemented method for presenting context-sensitive help, said method comprising:

  • providing online service support;

    detecting a help request from a particular user; and

    presenting help information to the particular user based on the particular user'"'"'s answers to an ordered series of a predetermined questions.

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