KNOWLEDGE TRANSFER IN A PROJECT ENVIRONMENT

• US 20090187458A1
• Filed: 01/21/2009
• Published: 07/23/2009
• Est. Priority Date: 01/22/2008
• Status: Abandoned Application

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Agrawal, Pyush
• Application Number:
  US12/356,619
• Publication Number:
  US 20090187458A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/063118 Staff planning in a project environment
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Various techniques for effecting knowledge transfer are provided. In one embodiment, knowledge transfer tasks are identified through parsing of one or more repositories comprising project-related artifacts to ascertain tasks that are relevant to a transitioning project participant, and that may be further analyzed to determine whether knowledge transfer is necessary. In a similar vein, knowledge transfer recipients may be identified through similar parsing of the one or more repositories to identify project participants that are relevant to knowledge transfer tasks, with the resulting list of associated project participants narrowed down to selected knowledge transfer recipients according to their respective ability/availability to receive the knowledge transfer. Because these processes can be automated, including the use of an interactive interface, and based on stored artifacts, the subjectivity and variability of prior art techniques may be substantially reduced.

Claims

1. In at least one processing device, a method comprising:

identifying, based on artifacts concerning a project stored in at least one repository, a plurality of tasks concerning the project;

identifying, from among the plurality of tasks, at least one participant-related task relevant to a transitioning project participant;

determining, for each of the at least one participant-related task, whether the participant-related task requires knowledge transfer to provide at least one knowledge transfer task; and

storing information identifying the at least one knowledge transfer task.

2. The method of claim 1, wherein identifying the plurality of tasks further comprises applying at least one project-specific task filter to the at least one repository.

3. The method of claim 1, wherein identifying the at least one participant-related task further comprises identifying the at least one participant-related task based on information regarding the transitioning project participant.

4. The method of claim 1, wherein determining whether each participant-related task requires knowledge transfer further comprises determining whether each participant-related task meets at least one knowledge transfer condition.

5. The method of claim 1, further comprising:

displaying the information identifying the at least one knowledge transfer task.

6. The method of claim 1, further comprising:

identifying, based on the at least one knowledge transfer task, at least one knowledge transfer recipient, from a plurality of project participants, able to receive knowledge transfer concerning the at least one knowledge transfer task; and

storing information identifying the at least one knowledge transfer recipient.

7. In at least one processing device, a method comprising:

identifying, based on artifacts concerning a project stored in at least one repository, a plurality of project participants;

identifying, from among the plurality of project participants, at least one associated project participant relevant to at least one knowledge transfer task;

selecting, from the at least one associated project participant, at least one knowledge transfer recipient to receive knowledge transfer concerning the at least one knowledge transfer task; and

storing information identifying the at least one knowledge transfer recipient.

8. The method of claim 7, wherein identifying the at least one associated project participant further comprises identifying those participants of the plurality of project participants that have contributed to the at least one knowledge transfer task.

9. The method of claim 7, wherein identifying the at least one associated project participants further comprises identifying those participants of the plurality of participants that have contributed to at least one additional task closely related to the at least one knowledge transfer task.

10. The method of claim 7, wherein selecting the at least one knowledge recipient further comprises assessing, for each of the at least one associated project participant, ability of the associated project participant to receive the knowledge transfer.

11. The method of claim 7, further comprising:

displaying the information identifying the at least one knowledge transfer recipient.

12. The method of claim 7, further comprising:

identifying, based on a transitioning project participant, the at least one knowledge transfer task from a plurality of tasks concerning the project; and

storing information identifying the at least one knowledge transfer task.

13. A processing device comprising:

at least one processor;

at least one storage device in communication with the at least one processor and having stored thereon instructions that, when executed by the at least one processor, cause the at least one processor to;

identify, based on artifacts concerning a project stored in at least one repository in communication with the processing device, a plurality of tasks concerning the project;

identify, from among the plurality of tasks, at least one participant-related task relevant to a transitioning project participant;

determine, for each of the at least one participant-related task, whether the participant-related task requires knowledge transfer to provide at least one knowledge transfer task; and

store information identifying the at least one knowledge transfer task.

14. The processing device of claim 13, wherein the instructions that, when executed by the at least one processor, cause the at least one processor to identify the plurality of tasks are further operative to apply at least one project-specific task filter to the at least one repository.

15. The processing device of claim 13, wherein the instructions that, when executed by the at least one processor, cause the at least one processor to identify the at least one participant-related task are further operative to identify the at least one participant-related task based on information regarding the transitioning project participant.

16. The processing device of claim 13, wherein the instructions that, when executed by the at least one processor, cause the at least one processor to determine whether each participant-related task requires knowledge transfer are further operative to determine whether each participant-related task meets at least one knowledge transfer condition.

17. The processing device of claim 13, further comprising a display in communication with the at least one processor and wherein the at least one storage device further comprises instructions that, when executed by the at least one processor, cause the at least one processor to:

display, via the display, the information identifying the at least one knowledge transfer task.

18. The processing device of claim 13, wherein the at least one storage device further comprises instructions that, when executed by the at least one processor, cause the at least one processor to:

identify, based on the at least one knowledge transfer task, at least one knowledge transfer recipient, from a plurality of project participants, able to receive knowledge transfer concerning the at least one knowledge transfer task; and

store information identifying the at least one knowledge transfer recipient.

19. A processing device comprising:

at least one processor;

at least one storage device in communication with the at least one processor and having stored thereon instructions that, when executed by the at least one processor, cause the at least one processor to;

identify, based on artifacts concerning a project stored in at least one repository in communication with the processing device, a plurality of project participants;

identify, from among the plurality of project participants, at least one associated project participant relevant to at least one knowledge transfer task;

select, from the at least one associated project participant, at least one knowledge transfer recipient to receive knowledge transfer concerning the at least one knowledge transfer task; and

store information identifying the at least one knowledge transfer recipient.

20. The processing device of claim 19, wherein the instructions that, when executed by the at least one processor, cause the at least one processor to identify the at least one associated project participant are further operative to identify those participants of the plurality of project participants that have contributed to the at least one knowledge transfer task.

21. The processing device of claim 19, wherein the instructions that, when executed by the at least one processor, cause the at least one processor to identify the at least one associated project participants are further operative to identify those participants of the plurality of participants that have contributed to at least one additional task closely related to the at least one knowledge transfer task.

22. The processing device of claim 19, wherein the instructions that, when executed by the at least one processor, cause the at least one processor to select the at least one knowledge recipient are further operative to assess, for each of the at least one associated project participant, ability of the associated project participant to receive the knowledge transfer.

23. The processing device of claim 19, wherein the at least one storage device further comprises instructions that, when executed by the at least one processor, cause the at least one processor to:

display the information identifying the at least one knowledge transfer recipient.

24. The processing device of claim 19, wherein the at least one storage device further comprises instructions that, when executed by the at least one processor, cause the at least one processor to:

identify, based on a transitioning project participant, the at least one knowledge transfer task from a plurality of tasks concerning the project; and

store information identifying the at least one knowledge transfer task.