CUSTOMER PREMISES CALL HANDLING
First Claim
1. ) A computer readable storage medium holding a program element for execution by a processor to implement a system for processing voice calls directed to a connection leading to a customer premises, the program element comprising:
- a) an input interface to receive at a customer premises a signal over the connection carrying a call request indicative of an incoming voice call, wherein the call request includes call destination data conveying a call destination identifier;
b) a processing element at a customer premises coupled to the input interface for;
i) processing the call destination data to distinguish the call destination identifier currently conveyed in the signal from other call destination identifiers that the signal can carry over the connection;
ii) processing the call request to select a handset among a set of handsets to which the incoming call is to be directed on the basis of the distinguished call destination identifier;
iii) directing the voice call to the selected handset.
1 Assignment
0 Petitions
Accused Products
Abstract
A computer readable storage medium holding a program element for execution by a processor for processing voice calls. The program element comprises an input interface to receive at a customer premises a signal carrying a call request indicative of an incoming voice call, wherein the call request includes a call destination identifier. Also present, a processing element at a customer premises coupled to the input interface. The processing element processes the call destination data to distinguish the call destination identifier from other call destination identifiers that the signal can carry. The processing element also processes the call request to select a handset to which the incoming call is to be linked on the basis of the call destination identifier and links the voice call to the handset. Also provided are a telephone system and method and a telephone system and method involving forwarding calls to voice mail services.
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Citations
77 Claims
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1. ) A computer readable storage medium holding a program element for execution by a processor to implement a system for processing voice calls directed to a connection leading to a customer premises, the program element comprising:
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a) an input interface to receive at a customer premises a signal over the connection carrying a call request indicative of an incoming voice call, wherein the call request includes call destination data conveying a call destination identifier; b) a processing element at a customer premises coupled to the input interface for; i) processing the call destination data to distinguish the call destination identifier currently conveyed in the signal from other call destination identifiers that the signal can carry over the connection; ii) processing the call request to select a handset among a set of handsets to which the incoming call is to be directed on the basis of the distinguished call destination identifier; iii) directing the voice call to the selected handset. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. ) A method for processing voice calls directed to a connection leading to a customer premises, the method comprising:
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a) receiving at a customer premises a signal over the connection carrying a call request indicative of an incoming voice call, wherein the call request includes call destination data conveying a call destination identifier; b) processing the call request at customer premises to; i) distinguish the call destination identifier currently conveyed in the signal from other call destination identifiers that the signal can carry over the connection; ii) select a handset among a set of handsets to which the incoming call is to be directed on the basis of the distinguished call destination identifier; iii) directing the voice call to selected handset. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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37. ) A method for processing voice calls directed to a connection leading to a customer premises, the method comprising:
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a) receiving at the customer premises a signal over the connection carrying a call request indicative of an incoming voice call, wherein the call request includes call destination data conveying a call destination identifier; b) processing the call destination data to distinguish the call destination identifier currently conveyed in the signal from other call destination identifiers that the signal can carry over the connection; c) processing the call request at the customer premises to select a voice mail service among a set of voice mail services to which the incoming call is to be forwarded on the basis of the distinguished call destination identifier; d) causing the voice call to be forwarded to the selected voice mail service. - View Dependent Claims (38, 39, 40, 41, 42, 43, 44, 45)
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46. ) A telephone system, comprising:
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a) a set of handsets at a customer premises; b) a base station at a customer premises having; i) an input for connection to a connection leading to a customer premises, wherein the connection is capable of carrying voice calls; ii) an input interface to receive a signal over the connection carrying a call request indicative of an incoming voice call, wherein the call request includes call destination data conveying a call destination identifier; c) a processing element at a customer premises coupled to the input interface for; i) processing the call destination data to distinguish the call destination identifier currently conveyed in the signal from other call destination identifiers that the signal can carry over the connection; ii) processing the call request to select a handset among the set of handsets to which the incoming call is to be directed on the basis of the distinguished call destination identifier; iii) directing the selected handset to the incoming call. - View Dependent Claims (47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65)
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66. ) A telephone system, comprising:
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a) a set of handsets at a customer premises; b) a base station at a customer premises having; i) an input for connection to a connection leading to a customer premises, wherein the connection is capable of carrying voice calls; ii) an input interface to receive a signal over the connection carrying a call request indicative of an incoming voice call, wherein the call request includes call destination data conveying a call destination identifier; c) a set of voice mail services; d) a processing element at a customer premises coupled to the input interface for; i) processing the call destination data to distinguish the call destination identifier from other call destination identifiers that the signal can carry over the connection; ii) processing the call request to select a voice mail service among the set of voice mail services at which the incoming call is to be forwarded on the basis of the distinguished call destination identifier; iii) forwarding the incoming voice call to the selected voice mail service. - View Dependent Claims (67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77)
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Specification