Method for Managing Wireless Telecommunication Bills
First Claim
1. A method for managing bills for a subscriber over a network, where the bills are based on usage of a service and a time period for the availability of the service, the method comprising the steps of:
- conducting an initial analysis of a subscriber'"'"'s service usage requirements, wherein the initial analysis is based at least on the subscriber'"'"'s predicted service usage requirements and the subscriber'"'"'s historical service usage;
creating a report based on the initial analysis of the subscriber'"'"'s service usage requirements;
transmitting the report to the subscriber over the network;
selecting at least one service plan to conform to the initial analysis;
receiving a subsequent bill from the carrier corresponding to the subscriber'"'"'s actual service usage and containing an actual billed amount;
comparing the subscriber'"'"'s actual service usage to the initial analysis of the subscriber'"'"'s service usage requirements to identify differences between the actual usage and the initial analysis;
identifying instances in which such differences result in additional or unexpected charges;
updating the initial analysis of the subscriber'"'"'s service usage requirements based at least on the subscriber'"'"'s actual service usage and on additional subscriber'"'"'s predicted service usage requirements;
comparing the updated analysis to the initial analysis to determine any differences between the updated analysis and the initial analysis;
determining whether a different service plan better conforms to the updated analysis based on the comparison of the updated analysis to the initial analysis;
selecting the different service plan when the determination indicates that the different service plan better conforms to the updated analysis;
determining an anticipated billed amount based on the actual usage; and
creating an actual report for the subscriber.
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Accused Products
Abstract
A method manages wireless telecommunication bills for end user subscribers. The method includes complete bill management for the wireless subscribers including, for example, establishing a baseline report, receiving and analyzing a subscriber bill, and requesting and posting credits from wireless telecommunication providers. The method includes the creation of the baseline report in order to manage common billing components across all wireless carriers and carrier plans.
35 Citations
23 Claims
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1. A method for managing bills for a subscriber over a network, where the bills are based on usage of a service and a time period for the availability of the service, the method comprising the steps of:
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conducting an initial analysis of a subscriber'"'"'s service usage requirements, wherein the initial analysis is based at least on the subscriber'"'"'s predicted service usage requirements and the subscriber'"'"'s historical service usage; creating a report based on the initial analysis of the subscriber'"'"'s service usage requirements; transmitting the report to the subscriber over the network; selecting at least one service plan to conform to the initial analysis; receiving a subsequent bill from the carrier corresponding to the subscriber'"'"'s actual service usage and containing an actual billed amount; comparing the subscriber'"'"'s actual service usage to the initial analysis of the subscriber'"'"'s service usage requirements to identify differences between the actual usage and the initial analysis; identifying instances in which such differences result in additional or unexpected charges; updating the initial analysis of the subscriber'"'"'s service usage requirements based at least on the subscriber'"'"'s actual service usage and on additional subscriber'"'"'s predicted service usage requirements; comparing the updated analysis to the initial analysis to determine any differences between the updated analysis and the initial analysis; determining whether a different service plan better conforms to the updated analysis based on the comparison of the updated analysis to the initial analysis; selecting the different service plan when the determination indicates that the different service plan better conforms to the updated analysis; determining an anticipated billed amount based on the actual usage; and creating an actual report for the subscriber. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer readable medium containing computer readable code causing a computer to manage service bills for a subscriber, where the bills are based on usage of the service and a time period for the availability of the service, the computer readable medium comprising:
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code for conducting an initial analysis of a subscriber'"'"'s service usage requirements, wherein the initial analysis is based at least on the subscriber'"'"'s predicted service usage requirements and the subscriber'"'"'s historical service usage; code for creating a report based on the initial analysis of the subscriber'"'"'s service usage requirements; code for transmitting the report to the subscriber over the network; code for selecting at least one service plan to conform to the initial analysis; code for receiving a subsequent bill from the carrier corresponding to the subscriber'"'"'s actual service usage and containing an actual billed amount; code for comparing the subscriber'"'"'s actual service usage to the initial analysis of the subscriber'"'"'s service usage requirements to identify differences between the actual usage and the initial analysis; code for identifying instances in which such differences result in additional or unexpected charges; code for updating the initial analysis of the subscriber'"'"'s service usage requirements based at least on the subscriber'"'"'s actual service usage and on additional subscriber'"'"'s predicted service usage requirements; code for comparing the updated analysis to the initial analysis to determine any differences between the updated analysis and the initial analysis; code for determining whether a different service plan better conforms to the updated analysis based on the comparison of the updated analysis to the initial analysis; code for selecting the different service plan when the determination indicates that the different service plan better conforms to the updated analysis; code for determining an anticipated billed amount based on the actual usage; and code for creating an actual report for the subscriber. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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21. A system for managing bills for a subscriber, where the bills are based on usage of a service and a time period for the availability of the service, the system comprising:
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a processor module configured to; conduct an initial analysis of a subscriber'"'"'s service usage requirements, wherein the initial analysis is based at least on the subscriber'"'"'s predicted service usage requirements and the subscriber'"'"'s historical service usage; and create a report based on the initial analysis of the subscriber'"'"'s service usage requirements; compare the subscriber'"'"'s actual service usage to the initial analysis of the subscriber'"'"'s service usage requirements to identify differences between the actual usage and the initial analysis; identify instances in which such differences result in additional or unexpected charges; update the initial analysis of the subscriber'"'"'s service usage requirements based at least on the subscriber'"'"'s actual service usage and on additional subscriber'"'"'s predicted service usage requirements; compare the updated analysis to the initial analysis to determine any differences between the updated analysis and the initial analysis; determine whether a different service plan better conforms to the updated analysis based on the comparison of the updated analysis to the initial analysis; select the different service plan when the determination indicates that the different service plan better conforms to the updated analysis; and determine an anticipated billed amount based on the actual usage; and create an actual report for the subscriber; a transmitter module for transmitting the report and the actual report to the subscriber;
selecting at least one service plan to conform to the initial analysis;a receiver module for receiving a subsequent bill from the carrier corresponding to the subscriber'"'"'s actual service usage and containing an actual billed amount; - View Dependent Claims (22, 23)
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Specification