Prescription refill reminder system and method

• US 20090198510A1
• Filed: 02/06/2008
• Published: 08/06/2009
• Est. Priority Date: 02/06/2008
• Status: Active Grant

• Current Assignee: Ent Services Development Corporation LP (DXC Technology Company)
• Original Assignee: Electronic Data Systems Corporation (Perspecta, Inc.)
• Inventors: Ditto, Steven C.
• Granted Patent: US 9,015,056 B2
• Time in Patent Office: Days
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G16H 20/10 relating to drugs or medications, e.g. for ensuring correct administration to patients

Abstract

A system and method for subscriber reminders. The method includes receiving, from a plurality of customers, prescription refill data. The method also includes processing the prescription refill data according to business rules. The method also includes sending, to a subscriber, a prescription refill reminder according to the prescription refill data and the business rules. The method also includes sending, to the subscriber, advertising data corresponding to the prescription refill reminder.

Claims

1. A method, comprising:

receiving, from a plurality of customers, prescription refill data;

processing the prescription refill data according to business rules;

sending, to a subscriber, a prescription refill reminder according to the prescription refill data and the business rules; and

sending, to the subscriber, advertising and informational data corresponding to the prescription refill reminder.

2. The method of claim 1, wherein the sending is performed using at least on of an outbound dialing component, an IVR/speech component, an email component, an internet chat component, an instant message component, and an SMS component.

3. The method of claim 1, further comprising receiving, from the subscriber, a prescription refill request.

4. The method of claim 1, further comprising sending, to one of the plurality of customers, a prescription refill request.

5. The method of claim 1, further comprising collecting delivery data according to the prescription refill reminder and advertising and informational data.

6. The method of claim 5, further comprising analyzing the delivery data to produce analyzed data.

7. The method of claim 6, further comprising sending the analyzed data to at least one of the plurality of customers.

8. The method of claim 1, further comprising producing billing data according to the prescription refill reminder and advertising and informational data.

9. The method of claim 8, further comprising sending the billing data to at least one of the plurality of customers.

10. The method of claim 1, further comprising sending, to the subscriber, at least one of additional information, up-sell offers, and cross-sell offers.

11. A data processing system comprising a processor an accessible memory, the data processing system configured to perform the steps of:

receiving, from a plurality of customers, prescription refill data;

processing the prescription refill data according to business rules;

sending, to a subscriber, a prescription refill reminder according to the prescription refill data and the business rules; and

sending, to the subscriber, advertising and informational data corresponding to the prescription refill reminder.

12. The data processing system of claim 11, wherein the data processing system is further configured to perform the step of sending, to the subscriber, informational data corresponding to the prescription refill reminder.

13. The data processing system of claim 11, wherein the data processing system is further configured to perform the step of receiving, from the subscriber, a prescription refill request.

14. The data processing system of claim 11, wherein the data processing system is further configured to perform the step of sending, to one of the plurality of customers, a prescription refill request.

15. The data processing system of claim 11, wherein the data processing system is further configured to perform the step of collecting delivery data according to the prescription refill reminder and advertising and informational data.

16. The data processing system of claim 15, wherein the data processing system is further configured to perform the step of analyzing the delivery data to produce analyzed data.

17. The data processing system of claim 16, wherein the data processing system is further configured to perform the step of sending the analyzed data to at least one of the plurality of customers.

18. The data processing system of claim 11, wherein the data processing system is further configured to perform the step of producing billing data according to the prescription refill reminder and advertising and informational data.

19. The data processing system of claim 11, wherein the data processing system is further configured to perform the step of sending, to the subscriber, at least one of additional information, up-sell offers, and cross-sell offers.

20. A computer program product encoded in a machine-usable medium, comprising:

instructions for receiving, from a plurality of customers, prescription refill data;

instructions for processing the prescription refill data according to business rules;

instructions for sending, to a subscriber, a prescription refill reminder according to the prescription refill data and the business rules; and

instructions for sending, to the subscriber, advertising and informational data corresponding to the prescription refill reminder.