Online food ordering system and method

• US 20090204492A1
• Filed: 02/13/2008
• Published: 08/13/2009
• Est. Priority Date: 02/13/2008
• Status: Abandoned Application

• Current Assignee: Daniel Scifo, Danilo Scifo, Lisa Valente, Marianne Scifo, Robert Valente
• Original Assignee: Daniel Scifo, Danilo Scifo, Lisa Valente, Marianne Scifo, Robert Valente
• Inventors: Valente, Lisa, Scifo, Marianne, Scifo, Daniel, Scifo, Danilo, Valente, Robert
• Application Number:
  US12/069,895
• Publication Number:
  US 20090204492A1
• Time in Patent Office: Days
• US Class Current: 705/14.360
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0603 Catalogue ordering

Abstract

Restaurants register for an online food ordering system and method to have their menus presented on the online system. Registration is accomplished by payment of a fixed registration fee. A merchant account is created for each restaurant. The merchant account is associated with a unique account key that includes a local delivery indicator and direct payment receivable account information facilitating direct payment to the restaurant'"'"'s account. A first server is appointed for receiving orders from customers. The first server includes a data storage device having menu items and information from each of the restaurants and each of the unique account keys associated with each restaurant. In communication with the first server are second and third servers for processing payments and transmitting orders to the restaurant for processing and fulfillment. An order confirmation means is further provided for notifying the customer upon submission of the order to the restaurant along with estimated pick-up or delivery times.

Claims

1. An online food ordering system, comprising:

a. a merchant account created for a plurality of restaurants, said merchant account being associated with a unique account key for each of said restaurants, said unique account key including a local delivery indicator and being associated with a direct payment receivable account for each of said restaurants;

b. a fixed fee to be paid by each of said restaurants to register said restaurant in creating said merchant account;

c. a first server including a data storage device having menu items and information from each of said plurality of restaurants and each of said unique account keys stored thereon, said first server appointed for receiving a plurality of orders from a plurality of customers;

d. a second server in communication with said first server and including a credit card authorization memory device and means for processing a credit card payment from said customer and transmitting substantially the entire amount of said payment directly to said payment receivable account of said merchant;

e. a third server in communication with said first and second servers which receives said order from said first server, and transmits said order to said restaurant; and

f. order confirmation means.

2. An online food ordering system as recited by claim 1, wherein in addition to said fixed fee paid for registering each of said restaurant, said restaurant pays an annual or biannual fee.

3. An online food ordering system as recited by claim 1, wherein each of said merchant is allowed means to present coupons or various offers to consumers on said system.

4. An online food ordering system as recited by claim 1, wherein said system includes a daily specials section having a daily special page for each of said restaurant.

5. An online food ordering system as recited by claim 4, wherein each of said restaurants are allowed means to access and change said daily special page for food specials and/or daily coupons or promotional messages.

6. An online food ordering system as recited by claim 1, wherein said order confirmation means includes said restaurant contacting said customer directly via a method selected by said customer, including a telephone call, an email communication, a facsimile communication, or a text message communication to confirm an order and to give an estimated delivery or pick-up time.

7. An online food ordering system as recited by claim 1, wherein said order confirmation means includes said restaurant contacting said first server and said first server contacting said customer via a method selected by said customer, including a telephone call, an email communication, a facsimile communication, or a text message communication to confirm an order and to give an estimated delivery or pick-up time.

8. An online food ordering system as recited by claim 1, wherein said customer registers with said system so that contact information for said customer can be stored in said data storage device of said first server.

9. An online food ordering system as recited by claim 8, wherein said information further comprises payment information of said customer.

10. An online food ordering system as recited by claim 8, wherein said information further comprises restaurant preference information of said customer.

11. An online food ordering system as recited by claim 8, wherein said information further comprises information regarding any food allergy of said customer or family members of said customer, wherein an alert is submitted to said customer when said customer selects a food item or entre which ingredient includes said food allergy inducing substance.

12. An online food ordering system as recited by claim 1, wherein said customer is prompted to select all registered local restaurants.

13. An online food ordering system as recited by claim 1, wherein said customer is prompted to select local restaurants categorized based on type of food offered or specialty.

14. An online food ordering system as recited by claim 1, wherein said customer is prompted to select local restaurants categorized via special offerings or promotions for the day/week deals.

15. An online food ordering method, comprising the steps of:

a. creating a merchant account for each restaurant of a plurality of restaurants, said merchant account being associated with a unique account key for each of said restaurants, said unique account key including a local delivery indicator and being associated with a direct payment receivable account for each of said restaurants;

b. submitting a fixed fee to be paid by each of said restaurants to register said restaurant in creating said merchant account;

c. creating a first server including a data storage device having menu items and information from each of said plurality of restaurants and each of said unique account keys stored thereon, said first server appointed for receiving a plurality of orders from a plurality of customers;

d. networking a second server in communication with said first server and including a credit card authorization memory device and means for processing a credit card payment from said customer and transmitting entire said payment directly to said payment receivable account of said merchant;

e. networking a third server in communication with said first and second servers which receives said order from said first server, and transmits said order to said restaurant; and

f. proving order confirmation means.

16. An online food ordering method as recited by claim 15, wherein said order confirmation means includes said restaurant contacting said customer directly via a method selected by said customer, including a telephone call, an email communication, a facsimile communication, or a text message communication to confirm an order and to give an estimated delivery or pick-up time.

17. An online food ordering method as recited by claim 15, wherein said order confirmation means includes said restaurant contacting said first server and said first server contacting said customer via a method selected by said customer, including a telephone call, an email communication, a facsimile communication, or a text message communication to confirm an order and to give an estimated delivery or pick-up time.