SYSTEM AND METHOD FOR PUBLICIZING BUSINESS SERVICES
First Claim
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1. A method for publicizing business services via a communication interface comprising the steps of:
- recording an interaction between at least one of a service provider and a customer; and
publicizing a copy of the recorded interaction via the communication interface,wherein a prospective customer may review the publicized copy of the recorded interaction via the communication interface for use in evaluating business services offered by the service provider.
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Abstract
A system and method for publicizing business services including objective information for use by customers or prospective customers in selecting a service provider, including verified recordings of actual interactions between service providers and their customers. Additional subjective information, rating, comment, or the like may be provided to supplement the objective information, wherein the objective information may allow a user to put the subjective information into context.
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Citations
20 Claims
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1. A method for publicizing business services via a communication interface comprising the steps of:
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recording an interaction between at least one of a service provider and a customer; and publicizing a copy of the recorded interaction via the communication interface, wherein a prospective customer may review the publicized copy of the recorded interaction via the communication interface for use in evaluating business services offered by the service provider. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for publicizing business services comprising:
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a host operable to record at least one interaction between at least one of a service provider and a customer of the service provider; a storage medium controlled by the host operable to store at least one recorded interaction; and a communication interface operable to publicize the at least one recorded interaction stored on the storage medium. wherein the at least one recorded interaction stored on the storage medium is associated with an account of at least one of the service provider and the customer. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification