SYSTEM AND METHOD FOR PROVIDING MEDICAL AND CONTACT INFORMATION DURING AN EMERGENCY CALL

• US 20090214000A1
• Filed: 12/28/2006
• Published: 08/27/2009
• Est. Priority Date: 01/17/2006
• Status: Abandoned Application

• Current Assignee: Medical Envelope, Inc.
• Original Assignee: Medical Envelope, LLC
• Inventors: Brooks, Antoine Porter, Patel, Subodh Manubhai
• Application Number:
  US12/161,326
• Publication Number:
  US 20090214000A1
• Time in Patent Office: Days
• US Class Current: 379/45
• CPC Class Codes: G06F 21/6245 Protecting personal data, e.g. for financial or medical purposes
• CPC Class Codes: H04M 2203/354 Reverse directory service
• CPC Class Codes: H04M 2203/553 Data upload
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 8/20 Transfer of user or subscriber data
• CPC Class Codes: H04W 8/26 Network addressing or numbering for mobility support

Abstract

A system and method for providing medical and contact information of a subscriber initiating an emergency 911 call, directly to a response center at the time of the receipt of the emergency 911 call. Upon the initiation of an emergency 911 call, the existing infrastructure equipment of a communication service provider are able to access a central server containing the medical and contact information of a subscriber, and relay that information directly to a response center to speed response time and response effectiveness. Alternatively, an agent resident on a communications device used by a subscriber can store and maintain medical and contact information of the subscriber, as well directly transmit the medical and contact information to the response center. In addition, a subscriber has the ability to access, view, and modify his or her medical and contact information through an appropriate interface allowing interaction with either the central server or the agent.

Claims

1. A method for providing subscriber information to a response center upon initiation of a call from a communication device operating on a communication network comprising:

receiving an identifier identifying the communication device;

forwarding the identifier to a switch;

receiving the subscriber information from a central server communicatively connected to the switch upon authentication of the communication device using the identifier;

forwarding the subscriber information to a response center; and

forwarding at least one alert message to at least one contact stored as at least one part of the subscriber information.

2. The method of claim 1, wherein the call is a 911 emergency call.

3. The method of claim 1, wherein the identifier is received from an agent resident on the communication device.

4. The method of claim 1, wherein the subscriber information includes a location of the communication device.

5. The method of claim 1, further comprising forwarding the subscriber information from the response center to at least one public agency located in a specified area, wherein the forwarding occurs substantially simultaneously with the forwarding of the at least one alert message.

6. The method of claim 1, wherein a subscriber is able to access and modify the subscriber information via an interface allowing interaction with the central server.

7. The method of claim 1, wherein the communication network comprises a wireless emergency 911 network

8. The method of claim 1, wherein the communication network comprises a landline emergency 911 network.

9. The method of claim 1, wherein the at least one alert message is an SMS message.

10. The method of claim 1, wherein the subscriber information is at least one type of information selected from a group consisting of name, date of birth, language spoken, emergency contact, blood type, medications, allergies, weight, eye color, driver'"'"'s license number, living will information, and organ donor information.

11. A method for providing subscriber information in conjunction with a call initiated by a subscriber to a response center comprising:

receiving the call and the subscriber information from a communication device operating on a communication network;

forwarding the call and the subscriber information to the response center; and

forwarding at least one alert message to at least one contact stored as at least one part of the subscriber information.

12. The method of claim 11, wherein the call is a 911 emergency call.

13. The method of claim 11, wherein the subscriber information is stored in an agent resident on the communication device.

14. The method of claim 11, wherein the subscriber information includes a location of the communication device.

15. The method of claim 11, further comprising:

forwarding the subscriber information from the response center to at least one public agency located in a specified area, wherein the forwarding occurs substantially simultaneously with the forwarding of the at least one alert message.

16. The method of claim 11, wherein the subscriber information is at least one type of information selected from a group consisting of name, date of birth, language spoken, emergency contact, blood type, medications, allergies, weight, eye color, driver'"'"'s license number, living will information, and organ donor information.

17. A computer program product, embodied on a computer-readable medium, for providing subscriber information to a response center upon initiation of a call from a communication device operating on a communication network comprising:

computer code for receiving an identifier identifying the communication device;

computer code for forwarding the identifier to a switch;

computer code for receiving the subscriber information from a central server communicatively connected to the switch upon authentication of the communication device using the identifier;

computer code for forwarding the subscriber information to a response center; and

computer code for forwarding at least one alert message to at least one contact stored as at least one part of the subscriber information.

18. A computer program product, embodied on a computer-readable medium, for providing subscriber information in conjunction with a call initiated by a subscriber to a response center comprising:

computer code for receiving the call and the subscriber information from an agent resident on a communication device operating on a communication network;

computer code for forwarding the call and the subscriber information to the response center; and

computer code for forwarding at least one alert message to at least one contact stored as at least one part of the subscriber information.

19. A communications transceiver comprising:

a processor; and

a memory unit operatively connected to the processor and including;

computer code for receiving an identifier identifying the communication device;

computer code for forwarding the identifier to a switch;

computer code for receiving the subscriber information from a central server communicatively connected to the switch upon authentication of the communication device using the identifier;

computer code for forwarding the subscriber information to a response center; and

computer code for forwarding at least one alert message to at least one contact stored as at least one part of the subscriber information.

20. A communications transceiver comprising:

a processor; and

a memory unit operatively connected to the processor and including;

computer code for receiving the call and the subscriber information from an agent resident on a communication device operating on a communication network;

computer code for forwarding the call and the subscriber information to the response center; and

computer code for forwarding at least one alert message to at least one contact stored as at least one part of the subscriber information.

21. A network architecture for providing subscriber information to a response center upon initiation of a call from a communication device operating on a communication network comprising:

a communications transceiver configured to receive an identifier identifying the communication device;

a switch communicatively connected to the communications transceiver equipment configured to receive the identifier upon forwarding of the identifier by the communications transceiver equipment; and

a central server communicatively connected to the switch configured to transmit the subscriber information through the switch, to the communications transceiver equipment upon authentication by the central server of the communication device using the identifier,

wherein the communications transceiver equipment forwards the subscriber information to a response center and substantially simultaneously forwards at least one alert message to at least one contact stored as at least one part of the subscriber information.

22. A network architecture for providing subscriber information in conjunction with a call initiated by a subscriber to a response center comprising:

a communications transceiver configured to receive the call and the subscriber information from an agent residing on a communication device operating on a communication network, forward the call and the subscriber information to the response center, and substantially simultaneously forward at least one alert message to at least one contact stored as at least one part of the subscriber information.