METHOD FOR COMMUNICATING WITH SEVERAL USERS, ARRANGEMENT, COMMUNICATION MANAGEMENT SERVER, AND COMMUNICATION TERMINAL

• US 20090216834A1
• Filed: 01/10/2007
• Published: 08/27/2009
• Est. Priority Date: 01/27/2006
• Status: Abandoned Application

• Current Assignee: Nokia Siemens Networks GmbH & Company KG (Nokia Corporation)
• Original Assignee: Nokia Siemens Networks GmbH & Company KG (Nokia Corporation)
• Inventors: Andersen, Frank-Uwe, Lüde, Thomas, Herzog, Christian
• Application Number:
  US12/161,923
• Publication Number:
  US 20090216834A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/42034 Calling party identification service
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15

Abstract

Disclosed is a method for communicating with several users in order to improve the usability of a communication system involving several users. Said method comprises the following steps to record a communication between the several users utilizing several communication services (3-8; 23-28) in chronological sequence: a request message is transmitted from a communication terminal (1; 21) of one of the users to a communication management server (10; 30); the communication management server (10; 30) assigns an identity to the communication, and the request message is answered by transmitting the identity to the communication terminal (1; 21); the respective communication terminal (1; 21) marks messages that are output via the different communication services (3-8; 23-28) of the several users'"'"' communication terminals (1; 21) with the identity, and the messages that are output via the different communication services (3-8; 23-28) and are marked with the identity are recorded so as to be retrievable via the identity. The invention further relates to an arrangement, a communication management server (10; 30), and a communication terminal (1; 21) for carrying out a communication method involving several users.

Claims

1. A method for communicating and recording communications between a plurality of users using communication services, comprising:

sending a request message from a communication terminal of one of the plurality of users to a communication management server;

assigning an identity to the communication via the communication management server and answering the request message by conveying the identity to the communication terminal;

marking messages, output via the communication services of the communication terminals of the plurality of users, with the identity by the respective communication terminal; and

recording the messages output via the communication services and marked with the identity such that the messages can be retrieved via the identity.

2. The method as claimed in claim 1, wherein the messages output via the communication services and marked with the identity are recorded by the communication management server.

3. The method as claimed in claim 2, wherein

the outgoing messages marked with the identity are additionally conveyed by the communication terminals to the communication management server.

4. The method as claimed in claim 3, wherein the conveying of the messages marked with the identity to the communication management server (10) is provided free of costs in the charging system.

5. The method as claimed in claim 1, wherein the messages output via the various communication services and marked with the identity are recorded by a service center providing the respective communication service at the network end.

6. The method as claimed in claim 5, wherein the service center informs the communication management server about the messages marked with the identity.

7. The method as claimed in claim 5, wherein the communication terminal sending out the respective message output and marked with the identity informs the communication management server about the message marked with the identity.

8. The method as claimed in claim 1, further comprising:

sending a retrieval message to the communication management server; and

answering the communication management server by conveying the identity of the communication and/or of a list of the messages belonging to the communication and marked with the identity.

9. The method as claimed in claim 1, further comprising:

sending a replay request to the communication management server; and

replaying one or several of the messages marked with the identity by the communication management server.

10. The method as claimed in claim 1, wherein the communication management server, for sending the messages marked with the identity, manages a receiver list, allocated to the identity, with addresses of the users currently involved in the communication.

11. The method as claimed in claim 10, wherein the receiver list is set up by the communication management server concurrently with the assignment of the identity.

12. The method as claimed in claim 10, further comprising:

conveying the identity of an existing communication by a communication terminal of an another user of the plurality of users, together with address information of the further user, to the communication management server; and

entering at least one address of the another user in the receiver list by the communication management server.

13. The method as claimed in claim 12, wherein the communication management server determines from the address information the address or the addresses by using ENUM functionality.

14. The method as claimed in claim 10, wherein the communication management server informs the communication terminals of the users about changes in the receiver list.

15. The method as claimed in claim 10, wherein the communication terminals, before sending the messages marked with the identity, retrieve the receiver list from the communication management server.

16. The method as claimed in claim 1, wherein in addition to the content of the messages marked with the identity, information relating to the time and/or to the receivers of the messages is recorded.

17. The method as claimed in claim 1, wherein the communication is provided with a validity period, after expiry of which the communication or individual messages of the communication marked with the identity are deleted.

18. The method as claimed in claim 1, wherein reading and writing of the messages of the communication marked with the identity is regulated by access rights.

19. The method as claimed in claim 1, wherein a Push-to-Talk-Over-Cellular service, an Instant Messaging service, an email service, a telephone service, a video telephony service, a Short Message Service or a Multimedia Messaging Service is used as one of the various communication services.

20. The method as claimed in claim 1, wherein a mobile communication terminal of a mobile radio network is used as at least one of the communication terminals.

21. An arrangement for communicating and recording a communication using communication services between a plurality of users, comprising:

communication terminals allocated to the plurality of users, which in each case

provide at least one of the communication services (3-8;

23-28), and including;

a sending device for sending a request message to a communication management server for assigning an identity to the communication,

a receiving device for receiving the identity from the communication management server, and

a marking device for marking the identity messages output via the at least one communication service; and

the communication management server including;

a second receiving device for receiving the request message from one of the communication terminals,

an assigning device for assigning the identity to the communication, and

an answering device for answering the request message by transmitting the identity to the relevant communication terminal, and

a recording device for recording the messages output via the communication services and marked with the identity such that the messages can be retrieved via the identity.

22. The arrangement as claimed in claim 21, wherein the recording device records the messages output via the communication services and marked with the identity are linked to the communication management server.

23. The arrangement as claimed in claim 21, wherein the recording device records the messages output via the communication services and marked with the identity are in each case linked to a service center providing the respective communication service at the network end.

24. The arrangement as claimed in claim 23, wherein the service center is linked to the communication management server for informing the communication management server about the messages marked with the identity.

25. The arrangement as claimed in claim 23, wherein the communication management server has for a receiving device for receiving information about the messages marked with the identity from the communication terminals.

26. The arrangement as claimed in claim 21, wherein the communication management server has

a replay request device for receiving a replay request, and

a replay message device for replaying one or more of the messages marked with the identity.

27. The arrangement as claimed in claim 21, wherein one of the service centers providing various communication services is a server for a Push-to-Talk-Over-Cellular service, an Instant Messaging service, an email service, a telephone service (14;

34), a video telephony service, a Short Message Service or a Multimedia Messaging Service.

28. The arrangement as claimed in claim 21, wherein

at least one of the communication terminals is a mobile communication terminal of a mobile radio network.

29. A communication management server for recording a communication, using different communication services, between a plurality of users, comprising

a receiving device for receiving a request message from a communication terminal of one of the users;

an assignment device for assigning an identity to the communication; and

an answering device for answering the request message by transmitting the identity to the relevant communication terminal.

30. The communication management server as claimed in claim 29, further comprising a recording device for recording messages output via the communication services and marked with the identity.

31. The communication management server as claimed in claim 30, further comprising a device to receive the outgoing messages marked with the identity from the communication terminals.

32. The communication management server as claimed in claim 29, further comprising a device to receive information about the messages marked with the identity from a service center providing the respective communication service at the network end.

33. The communication management server as claimed in claim 29, further comprising a device to receive information about the messages marked with the identity from the communication terminals.

34. The communication management server as claimed in claim 29, further comprising

a first device to receive a retrieval message, and

a second device to answer the retrieval message by conveying the identity of the communication and/or of a list of the messages belonging to the communication and marked with the identity.

35. The communication management server as claimed in claim 29, further comprising:

a first device receiving a replay request and

a second device replaying one or more of the messages marked with the identity.

36. The communication management server as claimed

claim 29, further comprising

a storage device for managing a receiver list, allocated to the identity, with addresses of the users currently involved in the communication.

37. The communication management server as claimed in claim 36, further comprising:

a first device for receiving the identity of the communication from a communication terminal of a further user together with address information of the further user, and

a second device for entering an address or several addresses of the further user in the receiver list allocated to the identity.

38. The communication management server as claimed in claim 37, further comprising a determining device for determining the address or the addresses from the received address information by using the so-called ENUM functionality.

39. The communication management server as claimed in claim 36, further comprising a device for informing the communication terminals of the plurality of users about changes in the receiver list.

40. A communication terminal for communicating and recording a communication, using communication services, between a plurality of users, comprising:

at least one communication service;

a sending device for sending a request message to a communication management server for assigning an identity to the communication;

a receiving device for receiving the identity from the communication management server; and

a marking device for marking with the identity messages output via the at least one communication service.

41. The communication terminal as claimed in claim 40, further comprising a conveying device conveying the outgoing messages marked with the identity to the communication management server.

42. The communication terminal as claimed in claim 40, further comprising a conveying device conveying information about the messages marked with the identity to the communication management server.

43. The communication terminal as claimed in claim 40, further comprising a device for sending a retrieval message to the communication management server for conveying the identity of the communication and/or of a list of the messages belonging to the communication and marked with the identity.

44. The communication terminal as claimed in claim 40, further comprising a replay request device for sending a replay request for replaying one or more of the messages marked with the identity to the communication management server.

45. The communication terminal as claimed in claim 40, further comprising a conveying device conveying the identity of the communication, together with address information, to the communication management server for the entering of at least one address in the receiver list by the communication management server.

46. The communication terminal as claimed in claim 45, further comprising a device for receiving changes in the receiver list from the communication management server.

47. The communication terminal as claimed in claim 45, further comprising a device for retrieving the receiver list from the communication management server before sending the outgoing messages marked with the identity.

48. The communication terminal as claimed in one of claims 40, where the communication terminal is a mobile communication terminal of a mobile radio network.