Entryway Communication System

• US 20090222512A1
• Filed: 03/03/2008
• Published: 09/03/2009
• Est. Priority Date: 03/03/2008
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Mohler, David
• Application Number:
  US12/041,420
• Publication Number:
  US 20090222512A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04M 11/025 Door telephones adapted for television H04N7/186
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity

Abstract

A premises entryway communications device and system enable a visitor to the premises and an occupant of the premises to communicate via icons and text.

Claims

1. A system comprising:

a client communication device located in proximity to an entryway of a premises and comprising a user interface and a display screen;

a communication server communicatively connected to the client communication device, for implementing a presence service for an occupant of the premises and for providing presence information about the occupant to the communication device;

the communication device adapted for displaying the provided presence information on the display screen and for providing to the server information entered via the user interface by a visitor; and

the server adapted for displaying the entered information to the occupant.

2. The system of claim 1 wherein:

the presence information comprises at least one of whether the occupant is present on the premises, whether the occupant is busy or free, whether the occupant may or may not be disturbed, and calendar information of the occupant.

3. The system of claim 2 wherein:

the device is adapted to display the presence information to the visitor via at least one of icons, an on-line text chat field, and a calendar display field.

4. The system of claim 3 wherein:

the server is adapted to provide to the device icons selected by the occupant for display to the visitor.

5. The system of claim 1 wherein:

the information entered by the visitor comprises at least one of an identity of the visitor, a purpose of the visit, and a type of interaction with the occupant desired by the visitor.

6. The system of claim 5 wherein:

the server is adapted to display the entered information to the occupant via at least one of icons and an on-line text chat field.

7. The system of claim 6 wherein:

the device is adapted to provide icons selected by the visitor to the server for display to the occupant.

8. A method comprising:

providing a client communication device in proximity to an entryway of a premises, the device comprising a user interface and a display screen;

providing a communication server connected to the device;

providing a presence service for an occupant of the premises;

the server providing presence information about the occupant from the presence service to the device;

the device responding to receipt of the provided presence information by displaying the received presence information on the display screen to a visitor of the premises;

the device responding to entry by the visitor of information via the user interface by providing the entered information to the server; and

the server responding to receipt of the provided information entered by the visitor by causing the received information to be displayed to the occupant.

9. The method of claim 8 wherein:

the presence information comprises at least one of whether the occupant is present on the premises, whether the occupant is busy or free, whether the occupant may or may not be disturbed, and calendar information of the occupant.

10. The method of claim 9 wherein:

the device is adapted to display the presence information to the visitor via at least one of icons, an on-line text chat field, and a calendar display field.

11. The method of claim 10 wherein:

the server is adapted to provide to the device icons selected by the occupant for display to the visitor.

12. The method of claim 8 wherein:

the information entered by the visitor comprises at least one of an identity of the visitor, a purpose of the visit, and a type of interaction with the occupant desired by the visitor.

13. The method of claim 12 wherein:

the server is adapted to display the entered information to the occupant via at least one of icons and an on-line text chat field.

14. The method of claim 13 wherein:

the device is adapted to provide icons selected by the visitor to the server for display to the occupant.

15. An apparatus comprising:

a communications device having a display screen and a user interface, the device being adapted for mounting in proximity to an entryway to a premises and for connection to a communications link, the device being adapted to respond to receipt via the communications link of presence information about an occupant of the premises by displaying the presence information on the display screen, and further being adapted to respond to entry of information via the user interface by a visitor of the premises by providing the entered information via the communications link for displaying to the occupant.

16. The apparatus of claim 15 wherein:

the presence information comprises at least one of whether the occupant is present on the premises, whether the occupant is busy or free, whether the occupant may or may not be disturbed, and calendar information of the occupant.

17. The apparatus of claim 16 wherein:

the device is adapted to display the presence information to the visitor via at least one of icons, an on-line text chat field, and a calendar display field.

18. The apparatus of claim 17 wherein:

the icons comprise icons selected by the occupant for display to the visitor.

19. The apparatus of claim 15 wherein:

the information entered by the visitor comprises at least one of an identity of the visitor, a purpose of the visit, and a type of interaction with the occupant desired by the visitor.

20. The apparatus of claim 19 wherein:

the device is adapted to transmit the entered information to a display of the occupant.

21. The apparatus of claim 19 wherein:

the icons comprise icons selected by the visitor for display to the occupant.