Methods and Systems for Diagnostic Control of a Device

• US 20090222839A1
• Filed: 02/29/2008
• Published: 09/03/2009
• Est. Priority Date: 02/29/2008
• Status: Abandoned Application

• Current Assignee: Sharp Laboratories of America Incorporated (Hon Hai Precision Industry Co., Ltd.)
• Original Assignee: Sharp Laboratories of America Incorporated (Hon Hai Precision Industry Co., Ltd.)
• Inventors: Ferlitsch, Andrew R., Chrisop, Roy K.
• Application Number:
  US12/040,613
• Publication Number:
  US 20090222839A1
• Time in Patent Office: Days
• US Class Current: 719/318
• CPC Class Codes: G06F 11/0733 in a data processing system embedded in an image processing device, e.g. printer, facsimile, scanner
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36

Abstract

Aspects of the present invention are related to systems and methods for automatically loading diagnostic controlling applications for a device.

Claims

1. A method for diagnostic control of a device, said method comprising:

a) at a first remote computing device, receiving a notification of at least one event occurrence on a first device;

b) determining a plurality of candidate diagnostic controlling applications based on said at least one event occurrence;

c) selecting a first diagnostic controlling application from said plurality of candidate diagnostic controlling applications;

d) loading said first diagnostic controlling application on a hosted computing environment, wherein said hosted computing environment is communicatively coupled with said first device; and

e) controlling at least one function of said first device from said hosted computing environment using said first diagnostic controlling application.

2. A method according to claim 1 further comprising:

a) preempting a first controlling application on said first device; and

b) storing a first state associated with said first controlling application.

3. A method according to claim 1, wherein said determining and said selecting are performed at said first remote computing device.

4. A method according to claim 1, wherein said determining and said selecting are performed at a second remote computing device.

5. A method according to claim 1 further comprising:

a) selecting a second diagnostic controlling application from said plurality of candidate diagnostic controlling applications; and

b) loading said second diagnostic controlling application on said hosted computing environment upon completion of said first diagnostic controlling application.

6. A method according to claim 1 further comprising monitoring said first device, from said first remote computing device, for said at least one event occurrence.

7. A method according to claim 6, wherein said monitoring comprises periodic polling.

8. A method according to claim 1, wherein said hosted computing environment is on said first remote computing device, on a second remote computing device, on a computing environment on a storage system, on a virtualized computing environment or a guest operating environment on said first device.

9. A method according to claim 1, wherein said loading further comprises:

a) a first communication to said hosted computing environment from said first remote computing device, wherein said first communication effectuates said hosted computing environment extracting said first diagnostic controlling application from a first storage system; and

b) a second communication to said hosted computing environment from said first remote computing device, wherein said second communication effectuates said hosted computing environment self-loading said first diagnostic controlling application.

10. A method as described in claim 1, wherein said first diagnostic controlling application is stored on a first storage system.

11. A method as described in claim 1, wherein said first device comprises an imaging device.

12. A method as described in claim 11, wherein said imaging device comprises a multi-function peripheral.

13. A method as described in claim 1, wherein the basis for said selecting is a severity associated with said at least one event occurrence, an event ranking associated with said at least one event occurrence or the number of events comprising said at least one event.

14. A method for diagnostic control of a device, said method comprising:

a) from a first device to a first remote computing device, sending a notification of at least one event occurrence on said first device, wherein said remote computing device is communicatively coupled with said first device;

b) determining a plurality of candidate diagnostic controlling applications based on said at least one event occurrence;

c) selecting a first diagnostic controlling application from said plurality of candidate diagnostic controlling applications;

d) loading said first diagnostic controlling application on a hosted computing environment, wherein said hosted computing environment is communicatively coupled with said first device; and

e) controlling said at least one function of said first device from said hosted computing environment using said first diagnostic controlling application.

15. A method as described in claim 14, wherein said first diagnostic controlling application is stored on a first storage system.

16. A method according to claim 14, wherein said determining and said selecting are performed at said first remote computing device.

17. A method according to claim 14, wherein said determining and said selecting are performed at a second remote computing device.

18. A method according to claim 14 further comprising:

a) selecting a second diagnostic controlling application from said plurality of candidate diagnostic controlling applications; and

b) loading said second diagnostic controlling application on said hosted computing environment upon completion of said first diagnostic controlling application.

19. A method as described in claim 14, wherein the basis for said selecting is a severity associated with said at least one event occurrence, an event ranking associated with said at least one event occurrence or the number of events comprising said at least one event.

20. A system for diagnostic control of a device, said system comprising:

a) a first device;

b) a first external computing device, wherein said first external computing device is communicatively coupled with said first device;

c) a first storage system, wherein said first storage system is communicatively coupled with said first external computing device;

d) an event register associating a plurality of events related to said first device with a plurality of diagnostic controlling applications;

e) an event detector for detecting an occurrence of any of said plurality of events on said first device;

f) an event-notification receiver for receiving a first notification of a first occurrence of a first event from said plurality of events;

g) a candidate-application generator for generating a plurality of candidate applications, based on said first event, from said plurality of diagnostic controlling applications in response to said first notification;

h) an application selector for selecting a first diagnostic controlling application from said plurality of candidate applications; and

i) a diagnostic-application launcher for launching said first diagnostic controlling application.